Accounts Payable/Customer Service - City of Crystal River, FL : Job Details

Salary: $16.83 Hourly Location : City of Crystal River CIty Hall, FL Job Type: Full-Time Job Number: 202300015 Department: Budget & Finance Opening Date: 07/08/2025 Closing Date: 8/31/2025 11:59 PM Eastern Description Public contact with the processing of various vendor payments, and general operations of the Finance Department. Highly responsible and self-motivated individual to provide customer service to residents, businesses, contractors, and vendors. This position is fast paced with multi-faceted operations handling cash/check/credit card payments. Individual balances payment intake at the end of each business day. Examples of Duties •Performs cashiering functions for setting up cash drawer, posting payments, and balancing cash. •Post payments and receipts within the computer received from utility customers and other departments. •Writes up turn on and turn off notices for utility customers. •Initiates work orders for new utility connections and possible customer leaks. •Assists walk-in customers with inquiries and new sign-up answers telephone. •Responds to telephone inquiries and complaints regarding utilities and various other Budget and Finance Department matters. •Compiles, reviews and processes all Accounts Payable invoices for the City weekly. •Assists department with Accounts Payable invoice discrepancies and vendor statement reconciliations. •Compile and maintains vendor W9 forms per IRS regulations. •Prepares annual Forms 1099 for vendor payments per IRS regulations. •Maintains various excel files for a few Accounts Payable vendors and Accounts Receivable matters as needed. •File Accounts Payable paid invoices, correspondence and other records. •Conducts research of records. •Prepares reports and maintains records. •Composes and types routine correspondence independently. •Works as a team member with other Budget and Finance Department staff. •Performs other duties as required. Typical Qualifications

• High School Diploma or GED required.
• Two (2) years of general office, cashier and customer service experience. Background and experience in working with public utilities, general public, computers and software highly desirable.

Supplemental Information

• Knowledge of general office procedures and operate office equipment.
• The ability to deal with public in person and on the telephone.
• Skill in handling cash and checks with accuracy.
• Ability to communicate in writing and orally and to work under pressure and meet deadlines.
• Skill in typing, filing, and research techniques.
• Ability to prioritize multiple activities
• Willingness to assist all Budget and Finance Department staff
• Willingness to learn
• Ability to work effectively with various people
• Ability to follow directions
• Ability to follow through on designated tasks.
• Ability to clearly communicate
• Ability to think critically
• Ability to provide interpersonal guidance
• Ability to Listen

• Ability to effectively communicate, both orally and in writing.

The City of Crystal River offers a complete benefits package to full-time employees including health care, dental, vision, life insurance, holidays, vacation, and sick leave.

• Vacation & Sick Leave Accrual
• Paid holidays
• Employee health insurance costs covered by the City
  • Including a HSA plan option with $150 monthly contribution from the City
• Employee dental coverage costs covered by the City
• $25,000 Life and AD&D Insurance paid for by the City
• Participation in Florida Retirement System Pension Plan ()