Account Manager, Publications - Real Chemistry : Job Details

Client Relationship Management | New York, NY

OTHER LOCATIONS: Boston, MA | San Francisco, CA | Carmel, IN | Chicago, IL

Working at Real Chemistry and in the healthcare industry isn't just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has carved out its space at the intersection of healthcare, marketing and communications, data & AI. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bringing together experts from various disciplines to collaborate without barriers under a unified mission: to transform healthcare into what it should be. This model allows us to work in a way that better reflects how people experience healthcare.

We are looking for an Account Manager to join our growing team!

The Account Manager for the Medical Affairs Publications team is the client's key day-to-day contact, managing relationships and helping to set expectations. You ensure colleagues are informed and effective, and begin to think about future opportunities.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

What you'll do:

• Act as the day-to-day client contact for publication work streams: provide status updates, respond to queries, share recommendations, manage expectations, take client briefs, and communicate clearly with the team.
• Manage the processes of the account, including internal meetings, workflow, task delegation, and project status across the team.
• Own and be accountable for medium/large client projects, ensuring delivery to high standards within budget and timelines.
• Maintain ongoing communication with your account lead about project progress, barriers, and solutions.
• Understand the client's business priorities, program strategy, and monitor industry trends.
• Identify areas for growth and share new ideas proactively.
• Support business development efforts, including contributing to credentials and pitch presentations.
• Support financial management of the account.
• Engage in professional development opportunities.

This position is a perfect fit for you if:

• You value our company principles: Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I”.
• You are adaptable, resilient, proactive, driven, and highly organized.

What you should have:

• Working knowledge of ICMJE and GPP guidelines.
• Experience with publication databases such as iEnvision, PubsHub, etc.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Ownership mindset, collaborative spirit, professional presence, and effective communication skills.
• Confidence in managing upward and problem-solving.
• BA or equivalent work experience.

Pay Range: $75,000.00-$85,000.00

This is the pay range at the time of this posting. Compensation will be based on experience, skills, certifications, and location. The company may modify this range.

Real Chemistry is proud to be Great Place to Work certified. Check out our culture and workplace here.

Working with Real HART: We have adapted to flexible work arrangements, with offices in the US, UK, and Europe, and a hybrid approach that supports in-office and remote work. Attendance expectations vary by region, but our focus is on collaboration and connection.

We offer comprehensive benefits, including health plans, 401k match, flexible PTO, student loan contributions, mental wellness support, and access to LinkedIn Learning. Additional family and parental support benefits are available. Learn more at www.realchemistrybenefits.com.

Real Chemistry is an Equal Opportunity employer committed to diversity and inclusion. We encourage all qualified applicants to apply. If you need accommodations during the interview process, let us know.

*Notice: Beware of scams falsely claiming to represent Real Chemistry. Do not share personal or financial information with unverified sources. Read more here.