Account Manager- GSA Facilities Maintenance with Security Clearance - Mayhew Technology Solutions : Job Details

The Account Manager is responsible for the daily oversight, performance, and compliance of a General Services Administration (GSA) facilities maintenance contract. This includes managing client relationships, supervising on-site personnel and subcontractors, ensuring contract deliverables are met, and maintaining operational excellence in accordance with federal regulations, FAR clauses, and agency-specific requirements. Key Responsibilities: -Ensure full compliance with the GSA contract, applicable FAR regulations, and task order requirements.-Maintain documentation and reports required for inspections, audits, and CPARS evaluations.-Interpret the Statement of Work (SOW) and ensure all deliverables and performance metrics are met.-Review and implement Quality Control (QC) and Quality Assurance (QA) plans.-Serve as the primary point of contact for GSA Contracting Officer Representatives(CO Rs), building managers, and other stakeholders.-Conduct routine client meetings to review contract performance, address concerns, and discuss improvements.-Respond promptly to client requests, service tickets, and escalated issues.-Manage day-to-day operations across all service lines (janitorial, HVAC, electrical, general maintenance, etc.).-Oversee scheduling, resource allocation, inventory control, and equipment maintenance.-Collaborate with site supervisors to ensure staffing levels and coverage meet contractual obligations.-Directly supervise site supervisors, leads, and technicians.-Conduct performance reviews, provide coaching and disciplinary actions as needed.-Ensure employee certifications, background checks, and training are current and compliant with GSA requirements.-Monitor contract budget, labor costs, and material expenses to maintain profitability.-Review invoices and service call charges for accuracy and timely submission.-Support the preparation of Requests for Equitable Adjustment (REAs) or modifications when contract changes occur.-Promote a safety-first culture and ensure compliance with OSHA, EPA, and GSA safety regulations.-Investigate incidents or near-misses and implement corrective actions.-Maintain and enforce safety documentation, including JSAs, SDSs, and training logs. Qualifications:-Bachelor's degree in Facilities Management, Business Administration, Engineering, or related field, or equivalent work experience.-Minimum of 5 years of experience managing federal government or large-scalefacilities maintenance contracts.-In-depth knowledge of GSA contracting procedures, FAR compliance, and federal facilities operations.-Strong leadership and communication skills.-Proficiency in CMMS (Computerized Maintenance Management Systems) and Microsoft Office Suite. Preferred:-Experience with CPARS evaluation process.-OSHA 30-hour Certification.-CFM, FMP, or PMP certification.-Familiarity with union environments and CBAs Core Competencies: -Contractual and Regulatory Compliance-Client Relationship Management-Staff Leadership and Development-Quality Assurance and Service Delivery-Budget and Cost Controls-Problem Solving and Conflict Resolution