9183-Deputy Director I, Municipal Transportation Agency - Sf Hrc : Job Details

Overview

Compliance Director - Administration Division, San Francisco Municipal Transportation Agency (SFMTA).

Apply using SmartRecruiters, the City and County of San Francisco's application portal.

The SFMTA, a department of the City and County of San Francisco, is responsible for the management of all ground transportation in the City. SFMTA keeps people connected through the San Francisco Municipal Railway (Muni), the nation's seventh largest public transit system. The Agency's responsibilities include managing parking and traffic, bicycling, walking and the regulation of taxis. Compliance is at the core of the SFMTA's mission and future. This is your opportunity to collaborate with stakeholders and teams throughout the agency in the areas of Civil Rights, Regulatory Affairs & Audits and Administrative Hearings—and contribute directly to improving SFMTA for the people of San Francisco.

Recruitment ID: PEX-9183-158671

Appointment type: Permanent Exempt. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

A cover letter and resume must be attached to the online application. The application, resume, and cover letter will not be reviewed without a completed supplemental questionnaire and vice versa. This job posting has been extended to accept additional applications.

Application opening: August 1, 2025. Application deadline: 11:59pm Pacific Time on September 12, 2025.

Salary: $220,558 - $281,398 annually. Division: Administration. Section/Unit: Compliance. Work location: 1 South Van Ness Ave, 6th Floor, San Francisco, CA 94103, USA. Work schedule: Monday - Friday, 8:00am-5:00pm.

Position description

Under the general direction of the Administration Division leadership, the Compliance Director will assume full management responsibility for the units of Regulatory Affairs & Audits, Administrative Hearings, and the Office of Civil Rights. This director-level role is responsible for shaping and executing agency-wide compliance policies, goals, and objectives. The CD brings together all agency sections working to implement Civil Rights and Equity programs, including Title VI/EEO and related investigations, Ombuds, Small Business, the Office of Racial Equity & Belonging (OREB), and Accessible Services. The CD leads the team in these areas overseeing compliance with various regulatory requirements.

Examples of essential duties include the development and implementation of departmental goals and policies for Civil Rights, Equity, Regulatory programs; managing compliance activities including EEO, small and disadvantaged business programs, contract compliance, Title VI, and language access; directing investigations, audits, and administrative hearings; preparing strategic plans aligned with SFMTA goals; serving as liaison for equity programs; staying abreast of regulatory changes and ensuring compliance with federal, state, and local requirements; advising management on regulatory developments; conducting studies and investigations; managing labor issues and grievances; coordinating communications to the SFMTA Board and other bodies; budget administration for the division; and representing the Office of Civil Rights in various meetings.

Directs and ensures timely responses to Sunshine requests, legislative inquiries, media and community inquiries; handles confidential information; participates in staff development and performance management; and performs other duties as assigned.

The ideal candidate

The ideal candidate is a results-oriented professional with proven experience in Civil Rights, Equity, and Regulatory programs. The candidate should have knowledge of the theories, principles, and practices of applicable federal, state, and local rules and regulations governing civil rights for a public agency. The candidate should communicate clearly and concisely, build effective working relationships across the agency and city departments, and excel in long-term planning with the ability to prioritize competing needs under resource and timeline constraints. The candidate should promote the Agency's mission, vision, values, and goals, value staff development, foster team cohesion, and promote performance accountability. Emotional intelligence, collaboration, and the ability to work effectively with SFMTA's diverse staff and San Francisco's diverse demographics are essential. Experience in working with SF community-based organizations is desirable.

How to qualify

MINIMUM QUALIFICATIONS:

• Possession of a bachelor's degree from an accredited college or university; AND
• Ten (10) years of full-time professional verifiable experience in Civil Rights, Equity, Compliance management or a closely related field, including eight (8) years of management-level experience

Education Substitution:

Additional years of the required experience in professional-level contracts and/or procurement work may be substituted for the required education in Minimum Qualifications on a year-for-year basis. One year (2000 hours) of qualifying experience is equivalent to thirty (30) semester units/forty-five (45) quarter units.

DESIRABLE QUALIFICATIONS:

• Experience implementing Civil Rights, Equity, Regulatory programs at a transit agency.
• Clear written and verbal communication skills.
• Ability to build effective working relationships.
• Experience in long-term planning and prioritization under resource and timeline constraints.
• Fosters team cohesion and promotes performance accountability.
• Experience in conducting investigations.
• Knowledge of applicable federal, state, and local civil rights regulations (e.g., Titles VI, FTA, ADA, DBE, EEO Guidance).
• Experience working with San Francisco community-based organizations and diverse demographics.

What else should I know?

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at Falsifying education, training, or work experience or attempted deception may result in disqualification from this and future opportunities with the City and County of San Francisco.

Note: All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility or disqualification or may lead to lower scores.

Selection Process: Applications will be screened for qualifying experience. Additional screening mechanisms may be used. Only those applicants who most closely meet the agency's needs will be invited to move forward. This recruitment may be used to fill similar positions at SFMTA. This recruitment may be utilized to fill similar positions in this classification at SFMTA.

How to Apply: Applications for City and County of San Francisco jobs are only accepted through an online process.

• Visit Careers with Purpose | City and County of San Francisco (sf.gov)
• Type 9183 in the search field.
• Click the link to open the Job Announcement.
• Select the Apply Now button and follow instructions on the screen.
• A cover letter and resume must be attached to the online application.

Applicants may be contacted by email about this recruitment; ensure that your registered email address is accurate and up-to-date. Also, ensure that email from CCSF is not blocked by spam filters. To prevent blocking, set up your email to accept CCSF mail from the listed domains.

Applicants will receive a confirmation email that their online application has been received for every announcement for which they file. All information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of sex, race, age, religion, color, national origin, ancestry, physical or mental disability, medical condition, HIV status, genetic information, marital status, sexual orientation, gender, gender identity, or other protected category under the law.