6th Alley Manager - Arapahoe Basin Ski Area : Job Details

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Arapahoe Basin employees have a close bond with one another and love to have fun while working or while playing here in the mountains of Summit County. Whether it's going for a hike or ride break on their lunch or rafting down a river on their day off, A-basin employees know how to work hard and play hard.As an A-Basin employee, you get access to discounts on our summer & winter activities (such as unlimited skiing, the Via Ferrata, Aerial Adventure Park, scenic chairlift rides, etc.), food and beverage discounts, retail shop discounts, and employee events and giveaways. Summer A-Basin employees also earn a discount towards an A-Basin season pass if not working in the winter as well as free, transferrable A-Basin lift tickets. The best on-mountain benefits and opportunities can be found right here in the heart of Colorado's playground at Arapahoe Basin.

Food and Beverage employees at Arapahoe Basin are committed to creating “a day worth repeating” for our guests by ensuring legendary service and food quality throughout our Food and Beverage outlets.

This position ensures that the F&B teams meet department goals of cleanliness and guest satisfaction by creating a welcoming, clean, and friendly environment in the 6th Alley Bar & Grill . The 6th Alley Manager works closely with F&B management team to meet financial department goals.

ESSENTIAL DUTIES:

• Supervise F&B staff in F&B operations, cafeterias, or table service restaurants, including training, coaching, goal setting, performance evaluation, discipline, and termination if needed.
• Responsible for payroll, tip reconciliation, ordering, and hiring
• Train staff in cash handling and service standards set forth by F&B management team.
• Hold staff accountable for operational standards, including attendance, grooming, task list, and overall service level.
• Work closely with all F&B management to ensure a cohesive message/ management of staff.
• Ensure that staff have the training and resources to do their jobs to the best of their abilities.
• Maintain operational knowledge of all F&B systems including InfoGenesis and Agilisys applications as resources for communication and revenue collection for F&B Outlets.
• Open/ Close restaurants including but not limited to labor management, securing buildings, and daily reconciliation of POS.
• Responsible for monthly inventory for all front-of-house items.
• Maintain cleanliness of F&B operations and ensure that everything is in working order or seek repair of equipment in the cafeterias, bars, bathrooms, and deck areas.
• Interact positively with all customers to ensure they are receiving the best product and experience. Works well with all A-Basin staff.
• Execute group functions, including managing staff to set up, tear down, and serve in banquet-style settings. Responsible for settling payments for events.
• Adhere to and be a leader in A-Basin Sustainability efforts for waste, compost, and recycling.
• Actively look to solve problems creatively and effectively concerning guest and employee issues. Maintain confidentiality when needed.
• Perform other tasks as assigned.

Benefits and Perks for this position include:

• Unlimited skiing/riding at: Arapahoe Basin, 20 other Colorado ski areas, and resorts across the family of Alterra Mountain Company resorts for eligible employees
• Discounted Ikon Pass for all eligible employees
• Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
• Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more
• Paid Time Off (PTO) policies for eligible employees to relax and recharge
• Sick pay for all employees
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Financial assistance and mental health resources through WorkLife Partnership
• 2 years of management or supervisor experience required
• 2 years of Cash Handling experience required.
• 3 years of restaurant front-of-house specific experience required
• TIPS certification preferred
• Lead by example
• Strong oral and written communication skills
• Ability to prioritize and multitask
• Ability to keep focus in a crowded setting
• Strong organizational skills
• A successful employee who has a great attitude, is flexible, and a productive team player
• This position requires successful completion of a background check

EDUCATION REQUIREMENTS

• High school diploma or equivalent - preferred

PHYSICAL REQUIREMENTS:

• Ability to withstand high-altitude conditions at all times
• Ability to stand and walk throughout an 8+ hour shift
• Ability to navigate stairs throughout shift.
• Ability to Use full range of body motion: bend, twist, kneel, squat, push, pull and lift up to 50 lbs.

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