40 hour/week Library Service Associate - Bennett Martin Public Library - City of Lincoln/Lancaster County, NE : Job Details

Salary: $22.00 - $28.09 Hourly Location : Lincoln, NE Job Type: Full time/probationary or status Job Number: 202500497 Department: Lincoln City Libraries Division: Public Service Opening Date: 08/06/2025 Closing Date: 8/13/2025 11:59 PM Central Job Posting Information Lincoln City Libraries currently has one full-time (40 hours per week) Library Service Associate position primarily assigned to the Bennett Martin Public Library (136 South 14th Street, Lincoln, NE 68508). This position is eligible for insurance benefits, the retirement plan, Holiday Pay, and will accrue Vacation and Sick Leave. Library Service Associates are front-line staff, providing excellent direct customer service to the public. Tasks include assisting with the checkout of materials, issuing library cards, providing technology assistance, recommending materials to customers, promoting library programs and online resources, assisting with the access and use of library resources, and processing payments on customer accounts. This position will be expected to prepare and present storytimes to children and babies. Scheduled work hours will be assigned and could be during any of the following times: 9 a.m. to 8:05 p.m. Monday through Thursday, 9 a.m. to 6:05 p.m. Friday and Saturday, and 11:05 a.m. to 6:05 p.m. Sunday. Schedules will vary week-to-week and this position will be required to work daytime, evening, and weekend hours. Evenings and weekends are assigned quarterly, but it is not unusual to work two evenings a week and two weekends a month. While all positions are assigned to a primary branch or service unit, staff may be assigned to work at any branch location. Hours may be assigned at multiple branches in a single workday. All interested applicants are encouraged to apply even if they do not meet all desired/preferential skills, knowledge, and experience. For the full description of this Classification, please view the Library Service Associate Classification Document ( Lincoln City Libraries is located in Lincoln, Nebraska and is a department of the City of Lincoln. The service area includes the entirety of Lancaster County. For more information on Lincoln City Libraries, please visit For more information on the City of Lincoln, Nebraska, please visit For more information on Lancaster County, Nebraska, please visit Minimum Qualifications/Necessary Special RequirementsQualifications: High school graduate or equivalent and six months of experience in providing customer service to the public; or any equivalent combination of training and experience that provides the desirable knowledge, abilities and skills. We value each City of Lincoln employee and one way we demonstrate this is by providing an attractive and competitive total compensation package that adds value to our employees' professional and personal lives. The following benefits are available for full time (40 hours per week) positions:

• Pay increases are available upon completion of the 6-month new employee probationary period, and annually thereafter based on performance. (Note: part-time employees are eligible for pay increases.)

• We encourage a healthy work-life balance by offering 11 days of vacation leave and 12 days of sick leave annually that you begin accruing upon hire; plus 11 paid holidays and 2 personal convenience days. (Note: paid time off for part-time employees is accrued/paid on a prorated basis.)

• All medical, dental, and vision benefits for you and your family begin the first of the month following hire, no need to wait! (Note: employees scheduled to work 30 or more hours per week are eligible for insurance benefits.)

• 30 days of Paid Parental Leave

• Employee Assistance Programs offering work/life services, wellness coaching, short-term counseling, legal assistance, and financial coaching.

• Up to 4 days of Funeral and Bereavement Leave

• $70,000 of Life Insurance

• $1,250 of Tuition Reimbursement

• 401(a) Retirement Plan. If you make a 7% contribution, the City will contribute 9%

• Employer provided Post Employment Health Plan for eligible medical expenses that occur after you leave City employment.
• Optional benefits include:
  • Medical and/or Dependent Care Flexible Spending Accounts
  • Allstate Voluntary Plans
  • Supplemental Term Life
  • Deferred Compensation Plans

01 APPLICATION COMPLETION ACKNOWLEDGEMENTTo successfully complete your application, please make sure you read each statement below and check ALL boxes prior to submission.

• 1. This application is hand scored.
• 2. ALL questions must be fully answered to receive full credit.
• 3. See Resume , or answers such as See ___ are not acceptable responses and will not receive full credit.
• 4. Copied/Pasted answers will not receive full credit.
• 5. ALL employers and education referred to in answers must be listed in the Work History and Education sections of the application for verification and to receive full credit.
• 6. I understand I am responsible for the accuracy and completeness of my application.
• 7. I Acknowledge that I have read and understand each of the above statements.

02 I understand this is a full-time position working 40 hours/week.

• Acknowledge

03 I understand that this position has a schedule that will vary week-to-week and will include daytime, evening, and weekend hours. Work shifts will be assigned within the following time frames: 9 a.m. to 8:05 p.m. Monday through Thursday, 9 a.m. to 6:05 p.m. Friday and Saturday, and 11:05 a.m. to 6:05 p.m. Sunday. I am able to meet these scheduling requirements.

• Acknowledge

04 Indicate your highest level of education completed.

• Did not complete High School or GED
• High School or GED
• Some college
• Associate Degree
• Bachelor's Degree or higher

05 Do you have work experience in which you provided customer service to the public?

• No experience
• Yes, less than 6 months of experience
• Yes, 6 months to 2 years of experience
• Yes, at least 2 years of experience

06 If yes, please list the employers from your application where you acquired this experience and describe your experience. If you indicated no experience, enter n/a. 07 Do you have experience as a paid employee of Lincoln City Libraries?

• No experience
• Yes, less than 6 months of experience
• Yes, at least 6 months experience

08 If yes, please describe your work duties. If no experience, enter n/a. 09 Indicate if you have work experience with the following: (Check all that apply)

• Use of cash register
• Making change
• Balancing daily receipts
• Recording transactions on customer accounts
• Preparing deposits
• No experience

10 If yes, please list the employers from your application where you acquired this experience and describe your work duties. If no experience, enter n/a. 11 Do you have experience planning and/or presenting educational programming for the following age groups? (mark all that apply)

• None
• Children from birth to 2 years of age
• Children from 3 to 5 years of age
• Children from 6 to 11 years of age

12 If yes, please list the employers where you acquired the experience and describe the programs. If no experience, enter n/a. 13 Do you have work experience which required explanation and enforcement of rules and policies?

• No experience
• Yes, less than 6 months of experience
• Yes, 6 months to 2 years of experience
• Yes, at least 2 years of experience

14 If yes, please list the employers from your application where you acquired this experience and describe your work duties. If no experience, enter n/a. 15 Do you have experience working with confidential information?

• No experience
• Yes, less than 6 months of experience
• Yes, 6 months to 2 years of experience
• Yes, at least 2 years of experience

16 If yes, please list the employers from your application where you acquired this experience and describe your work duties. If no experience, enter n/a. 17 Are you conversational (able to adequately converse) or fluent in any of the following languages? (Check all that apply)

• Arabic
• Karen
• Kurdish
• Pashto
• Spanish
• Vietnamese
• American Sign Language (ability to use and understand a wide variety of signs)
• None of the above

Required Question