00638 Assistant Store Manager - Sally Beauty Supply : Job Details

00638 Assistant Store Manager

Sally Beauty Supply

Job Location : Fort Wayne,IN, USA

Posted on : 2025-07-25T01:00:59Z

Job Description :

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Essential Function

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in all outlined areas and are responsible for all primary duties when the Store Manager is not present.

Job Description

Sally Beauty

Job Title: Assistant Manager

Primary Duties
  • Brand (30%): Supervise and support associates' daily goals to deliver an exceptional client experience, maximize sales/KPIs, and drive customer loyalty. Ensure brand standards such as merchandising, POGs, marketing, back rooms, and dress code are met. Act as the main contact for customer issues and analyze store trends to anticipate customer demands.
  • People (30%): Engage, train, and develop teams to achieve positive results. Recruit actively and identify strengths and opportunities for associates, providing coaching or counseling as needed. Maintain positive relations and communicate effectively with team and peers. Foster diversity, inclusion, and belonging.
  • Operations (30%): Ensure execution of company processes through training, management, and analysis. Manage inventory, payroll, store opening/closing procedures, and ensure compliance with directives and projects.
  • Safety/Loss Prevention (10%): Maintain a safe environment, follow policies, protect assets, and ensure compliance with HAZMAT training and execution.
    • Knowledge, Skills, and Requirements
    • High School Diploma or equivalent
    • Must be 18 years or older
    • Preferred: 3+ years retail sales/customer service experience
    • Preferred: 1+ year management experience
    • Ability to lead and support teams, communicate effectively, and meet scheduling needs
    • Cosmetology license desirable but not required
    Competencies

    Passionate Learner, Flexible & Agile, Talent Builder, Effective Communicator, Team Builder, Customer Focused, Results Driver, Strategic Thinker, Big Picture Thinker, Problem Solver & Decision Maker

    Working Conditions

    Physical activities include standing, walking, bending, lifting, and working in a typical retail environment with safety precautions. May work in other stores occasionally.

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