#80525: Customer Service Representative - Healthcare Storefront (Rochester, NY) - $19.50/Hour - Med-Scribe : Job Details

We are looking for a friendly, customer-focused individual to join our team as a Customer Service Representative at a healthcare storefront in Rochester, NY (on-site). This position offers the opportunity to work in a dynamic, supportive environment where you will assist customers with healthcare and insurance-related needs. If you are passionate about delivering excellent service and have experience in customer service or healthcare, we encourage you to apply! Responsibilities: Customer Interaction & Support: Greet and assist customers, understand their healthcare and insurance needs, and maintain a professional, welcoming environment. Information Collection & Data Entry: Gather customer details and visit reasons, assist with surveys and ensure accurate data input into the system. Team Collaboration & Communication: Work with team members to address customer inquiries and mange incoming phone calls by providing support or directing appropriately. Hours: Monday through Friday, 8:00 AM ...Healthcare, Customer Service Representative, Customer Service, Health, Representative, Store, Retail, Staffing