[Immediate Hire] Director of Operations - Wearedream : Job Details

Overview

Original version: Founded in 1991 as Harlem RBI, DREAM has grown to serve more than 2,500 youth across East Harlem and the South Bronx through seven PreK-12 schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big with a five-year plan to expand to 3,500 students across seven schools, increasing our impact and leveling the playing field for all children. To learn more, visit our website at wearedream.org.

Position

Reporting to the Principal, the Director of Operations will serve as a building leader, supporting the Principal with all non-instructional school needs. They will lead all aspects of school operations, including safety, talent management and development, administration, building readiness, events and trip management, compliance, procurement, food and transportation services, student recruitment, school schedules, and the student information database.

This is an exciting opportunity for a team player who enjoys thinking strategically and systematically to lead and continuously improve school operations in a fast-paced environment dedicated to driving excellent student outcomes.

Responsibilities

• Management and Leadership: Manage a team of school operations professionals in overseeing all logistics areas of operations; serve as a core member of the DREAM School Leadership Team and be responsible for ensuring high levels of operational excellence every day; identify, communicate, and plan operational priorities for the school; create and execute on training, onboarding, and development plans; provide coaching and feedback to operations coordinators and managers.

• Office Management: Manage the cleanliness and organization of the operations office; ensure a welcoming and customer service environment; provide support, resources, and answers to questions from families as needed.

• Student Recruitment: Collaborate with the Network Director of Student Recruitment to oversee student recruitment, enrollment and lottery processes to meet annual recruitment goals; oversee outreach and communication to prospective and accepted families; plan and execute logistics for student recruitment events including weekend and after-hours events.

• Inventory Management: Develop procurement processes, inventory systems, and staff order expectations; ensure supplies are inventoried regularly.

• Facilities Management: Collaborate with the Network Facilities Team to address facilities issues promptly; conduct regular walkthroughs; develop systems to uphold aesthetics standards with staff.

• Systems & Processes: Develop and implement school-wide systems and procedures to ensure operational excellence (Transportation, Safety, School Lunch Program, procurement, compliance tracking, arrival, late pickup, lunch and recess, and related processes); manage school-wide systems to support arrival, dismissal, and attendance; identify areas for improvement and lead or support special projects.

• Fiscal Management: Support the Principal with managing the school budget, including procurement and tracking expenses; create and implement systems to track expenses and ensure budget goals are met.

• Administration: Liaise with network office staff to oversee assessment, attendance, and school compliance; manage liaison with food services, IT, facilities, maintenance, nursing and emergency procedures, and security.

• Event & Trip Management: Oversee logistics, planning, and implementation of team-wide events, including professional development sessions, team-building events, and organization-wide occasions.

• Assessment Administration: Oversee operations in receiving, inventorying, securing, and distributing all paper assessments; prepare assessment materials for distribution; coordinate pickup and drop-off of state exams and electronic assessments; monitor testing environments and ensure procedures are followed; manage testing materials, scoring, and data roll-up; create alternative schedules during testing; coordinate facilities, meals, and outsourced staff meals; liaise with NEST for assessment guidelines; handle additional duties as assigned.

Qualifications

• Bachelor's degree required
• Minimum three years of school operations experience (preferred)
• Demonstrated project management experience
• Flexible, hands-on, do-what-it-takes attitude
• Exceptional attention to detail and accuracy
• Excellent written and verbal communication skills with diverse audiences
• Learning and solutions-oriented mindset with perseverance through challenges
• Strong belief in the DREAM mission and values

Benefits and Paid Time Off

• Comprehensive benefits including flexible medical health plans with employer contributions
• Multiple medical plan options, dental and vision plans
• Disability and life insurance
• Up to 12 weeks of fully paid parental leave
• Flexible spending accounts and pre-tax commuter benefits
• Fitness and entertainment discounts; EAP support
• 403(b) retirement plan with employer matching up to 4% after one year
• Tuition reimbursement; referral bonuses
• School-based 12-month employees have approximately 48 days off per year
• Benefits are subject to change

Compensation

• DREAM offers a competitive salary commensurate with experience with a potential for annual performance-based increases. The incoming salary range for this position is $110,000 to $126,000 per year. New hires are typically brought in closer to the start of the range depending on qualifications, internal equity, and budget. All staff are eligible for annual performance-based increases. We do not currently cap salary ranges.

Our Commitment to Diversity, Equity, and Inclusion

At DREAM, diversity, equity, and inclusion are a matter of mission. We are committed to building a team where each individual can bring their full identity and experience to work because representation matters—it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. We are dedicated to creating a world where youth, especially youth of color, have the tools and opportunities to dream and succeed.

Come dream with us.

DREAM Maxims

All Kids Can. This Kid Can. DREAM is Family. Fun is a Serious Value. Teamwork Makes the DREAM Work. Fail. Persist. Exceed. DREAM Big.

Applying to DREAM

We encourage all applications. DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the ADA and applicable laws. If accommodations are needed, please contact your recruiter.

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