Job Location : Charleston,WV, USA
Job Title:Data Entry/Clerk IAddress:Charleston, WVSchedule:M–F, 8:00am – 5:00pm, Full TimeJob DescriptionConfirm telephone numbers listed in the provider directory.Use public search options to find correct numbers when necessary.Enter corrected numbers and specific provider details into a provided template.Conduct outbound telephone outreach to provider offices.Verify practice/mailing addresses and phone numbers.Document updates and verification results.Critical InformationComfortable making outbound calls throughout the day.Strong documentation and Microsoft Office skills are required.Professional phone etiquette is essential.0-1 years of experience in customer service or office experience preferred.Primarily remote with optional in-office work available.Initial training will be conducted in-office.Calls will be made using Microsoft Teams; headsets and software provided.Prior experience at CVS/Aetna is not required.Education/Licenses NeededHigh School diploma or GED is required.Benefits:Benefits are available to full-time employees after 90 days of employment.A 401(k) with a company match is available to full-time employees after 1 year of service.This is an AI-formatted job description; therefore, this does not remove human decision-making.