$23/hour Patient Care Coordinator (Fully Remote After Training) - North Carolina Staffing : Job Details

We are seeking a dedicated and experienced Care Coordinator to join a healthcare support program focused on improving patient access to therapy. This role involves direct interaction with patients, healthcare providers, and internal teams to ensure seamless coordination of services and support. Key responsibilities include: serving as a point of contact for patients and providers regarding program enrollment, reimbursement, and affordability support; educating patients on insurance benefits, co-pay assistance, and access pathways; maintaining accurate documentation and following program guidelines; collaborating with prescribers to remove non-clinical barriers to therapy access; and escalating complex cases appropriately while maintaining compliance with privacy standards.

Qualifications include experience in pharmacy or medical benefits and healthcare call centers, a strong understanding of insurance terminology, proficiency in Microsoft Office and Outlook, excellent multitasking, communication, and documentation skills, and a quiet, dedicated workspace meeting internet speed requirements (50 Mbps download / 5 Mbps upload).

The pay range for this position is $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, benefits available for this temporary role may include medical, dental & vision, critical illness, accident, and hospital insurance, 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off/leave.

This is a hybrid position in Morrisville, NC. The application deadline for this position is anticipated to close on Sep 15, 2025.