Trade Counter - Internal Sales - Reed : Job Details

Are you passionate about delivering outstanding customer service and driving sales success? We’re looking for a Trade Counter / Internal Sales Executive to join a busy branch team in Finchampstead and play a key role in supporting customers and ensuring smooth day-to-day operations.

What You’ll Be Doing:

Customer Service & Sales

• Serve trade and public customers at the counter and over the phone.
• Raise and follow up on customer quotes using the K8 system.
• Accurately process sales orders and support internal sales growth.

Trade Counter Operations

• Maintain a clean, welcoming, and well-presented shop and counter area.
• Handle trade counter documentation and system updates efficiently.

Stock & Inventory Management

• Resolve stock queries and ensure accurate booking of inward stock.
• Maintain inventory records and manage purchase orders with suppliers.

Credit Control & Financial Administration

• Chase outstanding payments and support credit control processes.
• Ensure financial transactions are processed accurately and promptly.

System & Process Management

• Use the K8 ERP system for quotes, orders, and stock control.
• Follow company procedures and contribute to continuous improvement.

What We’re Looking For:

• Experience in trade counter or internal sales roles.
• Excellent communication and customer service skills.
• Strong attention to detail and good numeracy.
• Comfortable using IT systems, especially ERP platforms like K8.
• Knowledge of construction products and warehousing (preferred).
• Forklift licence (desirable but not essential).

What’s In It For You:

• Competitive salary with annual reviews and bonus schemes.
• 25 days holiday + 8 bank holidays.
• Pension scheme with up to 7.5% employer contribution.
• Life assurance up to 4x salary.
• Retail discounts, Cycle to Work scheme & Share Incentive Plan.
• Access to structured development via a dedicated Sales Academy.

Ready to take the next step in your career? Apply now and be part of a team that values your contribution and supports your growth.