Director of Pensions Administration & Client Solutions - Insite Public Practice Recruitment Limited : Job Details

Director of Pensions Administration & Client SolutionsScotland and England, UK (Hybrid, with primary hubs in major cities from London to Glasgow)

£70-80k pa

Are you a pensions industry expert ready to lead service excellence for multi-million member portfolios? A leading global organisation is seeking a collaborative, commercially driven leader to head up its pensions administration operations and drive strategic client relationships.

In this high-impact role, you'll:

• Own the end-to-end delivery of complex defined benefit and hybrid pension scheme administration for major institutional clients.
• Lead, mentor, and empower expert teams to deliver best-in-class service, ensuring meticulous compliance with UK regulations and outstanding client experience.
• Drive commercial outcomes, spearhead operational improvements, and play a key role in portfolio growth and new business initiatives.
• Represent the business externally as a trusted industry figure, building deep, senior relationships and acting as the commercial lead for creative financial solutions.
• Champion operational innovation and digital transformation initiatives.

About you:

• Proven experience leading large teams in third-party pensions administration (defined benefit, hybrid, or DC).
• Strong client relationship and commercial acumen, with a track record of success managing institutional pension funds.
• Inspirational people leader, known for operational excellence and outstanding stakeholder engagement.

On offer:

• Up to £75,000 salary plus lucrative bonus and benefits package.
• Hybrid work model with vibrant team environment and high career progression. With Hybrid working due the companies impressive national footprint with having hubs in most major cities for a base location from London to Glasgow
• Join one of the fastest-growing, most innovative providers in the pensions and benefits sector-be at the core of transformational change.

All enquiries are treated in complete confidence.