Customer Service Advisor - Talk Staff : Job Details

We are currently recruiting multiple Customer Service Agents to join a large, fast-paced organisation that offers meaningful progression and a supportive, team-focused environment. This is an exciting opportunity to develop your career in a customer-focused role where full training will be provided and the opportunity to become permanent.

To be considered for the role, you’ll require the following essentials:

• A passion for delivering excellent customer service
• Strong interpersonal and communication skills
• Ability to work independently as well as part of a team
• Confidence in using Microsoft applications and web-based platforms
• Flexibility to learn new skills and adapt to business requirements
• A positive, approachable, and motivated attitude

Within this position, you’ll also be:

• Deliver a professional and friendly service to customers via telephone and email, live chat and What’s app
• Ensure all queries are handled in line with company policies and procedures
• Book engineer visits web-based systems
• Follow all set processes and achieve performance targets
• Offer value-added products and solutions to meet customer requirements
• Work collaboratively with colleagues to ensure a seamless customer experience

What’s in it for you:

• Salary: £12.93per hour + bonus
• Hours: 39.5 per week, Shifts between 8am and 6pm Monday to Friday predominantly, 1 in 3 Saturdays, 1 in 6 Sundays (rota-based)
• Full training provided and opportunity to become a permanent member of staff

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Employment Business in relation to this vacancy.

See our website for more details and jobs available - http://jobs