Position: Billing Specialist
Overview:We’re looking for a detail-oriented and proactive Billing Specialist to join our team. In this role, you’ll be responsible for ensuring that all client billing is accurate, timely, and aligned with our internal processes. You’ll play a key part in maintaining smooth financial operations and delivering excellent service to both internal teams and external partners.
What You’ll Be Doing
- Prepare and issue invoices based on service agreements and project details.
- Monitor billing activity to ensure all chargeable items are captured.
- Respond to queries related to billing and recorded hours.
- Keep billing records up to date and follow up on outstanding payments.
- Work closely with internal departments to verify billing data.
- Communicate with clients to resolve any invoice-related issues.
- Contribute to financial reporting and support internal audits.
- Stay informed about billing regulations and ensure compliance.
- Build strong working relationships with clients and internal stakeholders.
- Act as a key contact for billing matters, ensuring clear and timely communication.
What You’ll Bring
- Strong communication skills and a customer-focused mindset.
- Excellent attention to detail and a knack for working with numbers.
- Confidence in using Microsoft Office, especially Excel.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Experience in billing, invoicing, or accounts receivable roles.
- Familiarity with billing systems and financial software.
- Understanding of billing practices in both business-to-business and business-to-consumer settings.