About the Role
Goodwill Industries is seeking a dedicatedShift Supervisorin our Loudonville Store to help lead our retail team and support the Store and Assistant Managers in the smooth, efficient operation of the store. This hands-on role involves supervising daily activities, ensuring great customer service, supporting staff, and helping maintain a safe, clean, and productive store environment.
Key Responsibilities
- Assist with opening and closing the store, including handling keys and alarm codes.
- Supervise team members during shifts and ensure compliance with store policies.
- Complete cash handling duties: balance drawers, assign/register tills, and prepare deposits.
- Provide excellent customer service and resolve customer concerns in a professional manner.
- Monitor daily store operations in the absence of the Store or Assistant Manager.
- Perform retail floor duties such as stocking, merchandising, tagging, and processing donations.
- Ensure the store is clean and safe: dusting, vacuuming, restroom cleaning, and other maintenance.
- Report and document incidents or accidents in a timely and accurate manner.
- Assist in meeting store production goals and performance standards.
- Respond effectively in emergency situations and follow company safety procedures.
- Attend all required trainings and store meetings.
- Represent Goodwills mission and values in all interactions with customers and staff.
Physical Requirements
- Stand for extended periods (23 hours or more).
- Lift boxes, bags, and other donations up to 30 lbs. from floor to chest height.
- Bend, stoop, twist, squat, and reach overhead while stocking or merchandising.
- Use equipment such as pricing/tagging guns, tape dispensers, and carts as needed.
What Were Looking For
- Education:High School Diploma or GED preferred.
- Experience:Prior retail or supervisory experience is a plus.
- Skills:Strong communication skills; ability to read, write, and perform basic math.
- Technology:Familiarity with Microsoft Word and Excel preferred.
- Availability:Must be flexible to work nights, weekends, and holidays.
- Other Requirements:
- Reliable transportation (valid drivers license and proof of insurance preferred).
- Ability to pass a background check and pre-employment drug/alcohol screen.
- Willingness to participate in random testing as required.
Why Join Goodwill?
When you work at Goodwill, youre doing more than just a jobyoure supporting a mission. Proceeds from our retail stores help fund job training, employment programs, and other community services. Come grow with us while making a real impact!
Apply Today!
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