Cyber Defense Program Manager
At TJX, our Cybersecurity Program Management Office is an integral component of the Office of the CISO organization. We drive strategic alignment and execution of security initiatives across the organization, ensuring consistent planning, prioritization, and delivery of Cybersecurity programs.
Our team is responsible for supporting all aspects of our Cybersecurity organization including strategy, execution, delivery, budget and reporting of our services. We are committed to consistently advocate best practices, a continuous improvement mindset, with a focus on best practice, innovation and a positive end user experience.
The Cyber Defense Program Manager leads strategic programs, projects, roadmaps, budgets, contracts, and PMO staff within the Cyber Defense organization. This role requires strong collaboration with product managers, engineers, architects, and leadership to align priorities and drive successful project delivery. The Program Manager also represents Cyber Defense in cross-functional initiatives, manages strategic communications, and shapes future direction through long-range planning and roadmaps.
What You Will Do
- Manage program structures for Cyber Alert & Incident Response, Attack Surface Reduction, and Cyber Defense Engineering, including project planning, communications, stakeholder engagement, financials, and business change management.
- Define and implement agile and project management methodologies tailored to cybersecurity initiatives.
- Proactively identify and resolve conflicts across teams and projects.
- Align strategic goals with execution plans in partnership with product managers, leadership, and stakeholders.
- Facilitate long-range planning and identify opportunities for operational improvements.
- Foster cross-team collaboration within the Cybersecurity organization.
- Partner with other Cybersecurity Program Managers to ensure alignment, awareness, and adoption of best practices.
- Identify and implement operational efficiencies using IT Service Management (ITSM) principles.
- Integrate the NIST Cybersecurity Framework (CSF) into planning and establish mechanisms for tracking progress.
- Manage risks, dependencies, and impediments across programs.
- Promote a culture of continuous improvement.
- Conduct performance appraisals and provide career coaching to team members.
- Lead and support a team of 46 Scrum Masters and Product Owners.
What You'll Need
- 10+ years of experience managing large-scale IT or Cybersecurity programs.
- Excellent business partnering skills across diverse functions and IT service providers.
- Ability to manage complex workloads across multiple value streams.
- Deep understanding of cybersecurity frameworks and standards, especially NIST CSF.
- Familiarity with security technologies such as:
- Firewalls
- Intrusion Detection/Prevention Systems (IDS/IPS)
- Endpoint Protection
- Experience in managing budgets, resources, and capacity planning.
- Proven leadership qualities including:
- Courage
- Facilitation
- Negotiation
- Communication
- Storytelling
- Problem-solving
- Thought leadership
- Business value orientation