Overview
ProMach is a leading provider of integrated packaging and processing solutions for food, beverage, consumer goods, pharmaceutical, and other global industries. From Fortune 500 companies to privately held businesses, customers depend on our innovative equipment, technology, and support services to keep their operations running efficiently.
Were looking for an IT Administrator to join our team, supporting our Systems & Process and Secondary Packaging Business Units. This hands-on role will serve as the primary escalation point for IT support, while ensuring that system hardware, software, security, and related IT infrastructure meet corporate standards and policies.
This position reports to the Director of IT and will actively participate in IT operations, end-user support, and infrastructure management.
What Youll Do
- Provide technical leadership, mentoring, and support to division IT team members
- Document and maintain IT procedures and user-facing content
- Collaborate on the maintenance and design of Business Unit IT architecture and standards
- Lead IT-related projects and initiatives
- Monitor system performance to ensure server, application, and network integrity
- Manage incident response for hardware, software, and security issues
- Oversee data backup, recovery, and security compliance
- Administer user accounts, security access, and permissions for local and remote users
- Ensure antivirus and security patches are current and perform intrusion monitoring
- Safeguard sensitive data, coordinating with HR as needed
What Were Looking For
- Bachelors degree in Information Systems or equivalent combination of education/experience
- 5+ years of IT experience
- Advanced skills with Microsoft OS, Active Directory, and Group Policy Management
- Experience with Office 365 and Azure (preferred)
- Familiarity with CAD solutions such as AutoDesk Inventor or SolidWorks (a plus)
- Availability to occasionally work evenings/weekends with short notice
- Willingness to travel up to 25%
Skills That Set You Apart
- Strong communication skills with the ability to engage at all levels of the organization
- Excellent technical writing and documentation ability
- Self-starter with energy, motivation, and commitment to delivering top-notch IT support
Why ProMach?
At ProMach, youll be part of a growing global leader with the strength of a large organization and the agility of a fast-paced, entrepreneurial environment. We offer:
- Comprehensive medical, dental, and life insurance from Day 1
- Generous paid time off and 401(k) with company match
- Opportunities for career growth and advancement
Learn more about ProMach at www.ProMachBuilt.com and explore career opportunities at www.ProMachCareers.com.
ProMach is an Equal Opportunity Employer. We use E-Verify to confirm employment eligibility for all new hires. ProMach is a drug-free workplace.
Location: Raleigh, NC
Salary: $70,000.00-$80,000.00 per year
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