Technology Quality Assurance Analyst II (Remote -NC)
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Technology Quality Assurance Analyst II (Remote - NC)

Join to apply for the Technology Quality Assurance Analyst II (Remote - NC) role at First Citizens Bank.

This is a remote role that may only be hired in North Carolina.

Overview

Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes, supporting ACH/Pep+ payments. Coordinates testing and evaluation activities that identify issues, trends, and gaps in existing programs. Provides independent assessment of the programs, policies, and procedures tested and provides feedback to management. Works with the testing lead to create the test plan and strategy. Updates testing metrics daily and reports results to the QA Lead. May lead defect or testing meetings if the test lead is unavailable.

Responsibilities

• Independent Testing & Validation - Writes test cases based on requirements and user stories, performs manual testing, and loads them into appropriate tools. Participates in defect meetings and project routines to analyze defects.
• Data Analysis - Sources, compiles, interprets, and communicates data analysis for accuracy and efficiency.
• Risk Management - Tests and performs quality checks to mitigate risks in IT programs, policies, and procedures.
• Business Strategy - Assists in leading QA teams by creating test plans, timelines, and coordinating work across teams.

Qualifications

Bachelor's Degree with 2 years of QA experience in Financial Services OR High School Diploma/GED with 6 years of QA experience in Financial Services.

Preferred Experience

Selenium, web services testing, UI testing, SQL, SDLC, Agile, Jira, Confluence, ServiceNow, financial payments background. ASQ Certification preferred.

Benefits are part of total rewards. More info:

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