Job Location : St Albans,VT, USA
The Vermont Department of Labor exists to improve the lives of working Vermonters. We are seeking an organized, results-driven individual who approaches each workday with an operational excellence mindset and a commitment to equity, access, and belonging. Professionalism, integrity, and compassionate service are essential qualities for this role. The Job Center Specialist II (JCS II) will focus on supporting youth and young adults ages 14-24, delivering individualized case management, career counseling, and employment services. The specialist will connect youth to education, training, and workforce opportunities, while also engaging employers to promote the Department's services and create pathways for young workers. Responsibilities include providing direct services within the Job Center, conducting outreach in the community, and collaborating with partner organizations to ensure a seamless system of education, training, and employment. The JCS II will balance day-to-day service delivery with proactive engagement of youth and employers, helping both succeed in Vermont's workforce. This position reports to a VDOL Regional Manager and/or Supervisor and requires the ability to exercise independent judgment in carrying out responsibilities. Travel is required. There is no remote or hybrid options associated with this position.
Interviews clients who are often under significant personal and financial burden, and who may exhibit significant stress and anxiety and may exhibit uncooperative or angry behaviors. It is expected that JCS II staff will engage all clients in a manner that exhibits professionalism, sensitivity, fairness, tact and diplomacy, and helps clients understand the services available to them through VDOL programs. Supportive attitude and actions are expected to be demonstrated in dealing with clients. Position is assigned to a regional office location, but there is an expectation for travel between multiple regional locations as assigned by the Department. Will include travel to employers' worksites, schools/technical centers and community partner meetings. May be required to attend evening meetings as assigned by supervisor. Valid driver's license and private means of transportation is required.