Peer Specialist/Community Health Worker
Our client is looking for a Peer Specialist/Community Health Worker to support OUD/SUD members by addressing medical, behavioral, and social needs to improve overall well-being. The role involves connecting members to physical and behavioral healthservices and linking them to essential community resources.
Responsibilities:
- Engage with members in the community (60-80%) and by phone (20-40%), providing support, encouragement, and positive reinforcement.
- Conduct comprehensive assessments covering clinical, psychosocial, and behavioral health needs.
- Use motivational interviewing and active listening to help members identify goals and develop personalized care plans.
- Assist members with scheduling appointments, filling prescriptions, and accessing behavioral health services.
- Connect members to resources addressing social determinants of health and help resolve barriers to care.
- Collaborate with providers and MCOs, presenting complex cases and obtaining input for member care plans.
- Document interactions, assessments, and referrals in relevant systems and stay updated on technology changes.
- Follow up to ensure members understand their medication and care plans.
- Meet performance goals within community and virtual environments.
Requirements:
- Peer Specialist Certification, lived experience with SUD/OUD/Mental Illness, or 1-2 years of experience as a Peer Support Specialist.
- High school diploma or GED.
- Passion for supporting individuals with complex medical, behavioral, or social needs.
- Strong knowledge of SUD/OUD member management and experience in community or clinical settings.
- Excellent communication and organizational skills, with the ability to multi-task in a fast-paced environment.
- Proficiency in Microsoft Word and Outlook; ability to learn clinical applications quickly.
- Access to a designated workspace with secure high-speed internet.
- Valid drivers license and auto insurance; ability to travel for face-to-face visits and navigate Philadelphias public transit.
- Must be in the Philadelphia, PA region.