Job Location : Farmingdale,NY, USA
About UsApple Air is a leading provider of plumbing, HVAC, and electrical services, known for exceptional workmanship and a commitment to customer satisfaction. As we continue to grow, we're looking for a detail-oriented and energetic Dispatcher/Outbound Caller to join our team and help keep our operations running smoothly.ResponsibilitiesSchedule, dispatch, and coordinate plumbing and electrical service callsCommunicate with technicians throughout the day to ensure jobs are completed efficientlyAnswer inbound customer inquiries and place outbound calls to schedule maintenance, service, and follow-up appointmentsDeliver outstanding customer service with clear communication and professionalismAssist with administrative tasks to support daily operationsQualificationsStrong communication and organizational skillsAbility to multitask and adapt in a fast-paced environmentPrior experience in customer service or dispatching preferred (plumbing/electrical industry a plus)Positive, team-oriented attitudeBenefitsCompetitive pay based on experiencePerformance bonuses for meeting team goalsFull-time, stable employment in a growing company401(k) retirement planHealth, dental, and vision insuranceVoluntary secondary insurance optionsSupportive team environment and room for career growthUSD $20.00/Hr.USD $26.00/Hr.