Job ID: 777509 - Office Clerk Location: Worcester, MA (Onsite - 324-R Clark Street) ⏳ Contract: 3 months Client: Commonwealth of MA - DDS Central Residential Services Position Summary: Sigma, Inc. is seeking an Office Clerk to support the DDS Central Residential Services office. The role involves front-desk reception, administrative assistance, and clerical support while ensuring professionalism, confidentiality, and efficiency in daily operations. Key Responsibilities:
- Manage front desk reception and monitor visitor area.
- Answer and direct phone calls, addressing inquiries with discretion.
- Maintain conference room schedules, confirm reservations, and set up rooms.
- Sort/distribute incoming and outgoing mail, faxes, and packages.
- Provide administrative support including filing, copying, scanning, data entry, and report generation.
- Handle confidential information with appropriate safeguards.
- Draft and process correspondence, spreadsheets, and meeting minutes.
- Track deadlines and manage dated information.
- Maintain organized, confidential filing systems.
- Update and maintain Excel and Access databases.
- Assist with updating procedure manuals and contact lists.
- Maintain and troubleshoot office systems (copiers, A/V, postage meter) and coordinate IT support.
- Support HR functions: schedule interviews, contact references, and coordinate onboarding activities.
Qualifications:
- Strong organizational and multitasking skills.
- Excellent written and verbal communication abilities.
- Proficiency with MS Office Suite (Excel, Word, Access).
- Ability to maintain confidentiality and handle sensitive information.
- Experience in administrative or clerical roles preferred.