Salary: $26.39 - $35.91 Hourly Location : Towson, MD Job Type: NON-MERIT Job Number: NM.143 9-2025 OIT Department: INFORMATION TECHNOLOGY Opening Date: 09/17/2025 Closing Date: 10/2/2025 4:30 PM Eastern Regular Schedule: 34 hours per week A Non-Merit vacancy exists in the Office of Information Technology. Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants. All interested candidates must apply at this time. List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications. Note: Failure to complete all fields of the Work Experience section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. You can attach your transcript(s) or license(s) to your application. Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Examples of Duties Definition of Responsibility This role will support Baltimore County's data-driven performance management team, BCSTAT, with analysis and reporting related to the STAT program, departmental support, and special projects. The Data Fellow collects and analyzes data and evidence, determines the desired outputs and outcomes, and links data to overarching priorities, so that county leaders can use performance management to best administer policies and programs to the benefit of their community and residents. Creates reports, dashboards, maps and various visualizations for the County Administration and Senior Leadership Team analyzing departmental data for trends in order to inform decision making. Essential Job Functions: Data Analysis and Reporting
- Collects departmental data for analysis.
- Reviews all departmental data and summarizes findings.
- Creates data inventory and method for aggregating various datasets.
- Ability to utilize GIS tools to perform geo-spatial analysis
- Utilizes Microsoft Excel, Power BI, and other analytical software to identify trends in the data.
- Creates visualizations for open data portal.
- Develops in-depth understanding of underlying data, data structures, and business uses to ensure reports meet client needs.
- Ability to translate business needs into technical requirements and design user-friendly reports, dashboards, and visualizations.
- Manages employee analytics governance in partnership with key stakeholders.
Operational Knowledge
- Interviews department personnel in order to understand operations.
- Meets with departmental personnel across all levels of the organizational structure in order to identify issues and areas of concern.
- Interviews departmental personnel in order to gather institutional knowledge.
- Researches other jurisdictions for best practices.
- Collaborates with departmental staff to document data collection and reporting requirements.
- Obtains operational supporting documentation (organizational charts, policies and procedures, etc.).
- Develops sustainable strategies for operational improvements.
- Creates visualizations such as graphs and charts for presentation at various venues; Writes content and describes the analytical findings; documents processes and flow charts.
- Creates presentations; Drafts reports; Drafts action plans; Drafts communications.
- Organizes and convenes performance management meetings; Performs ad hoc analysis for the Executive office and other departments; Drafts memos and reports identifying issues and resolutions; Supports the supervisor in the administration of a variety of projects.
- Tracks and measures various projects through professional project management.
Administration
- Manages ongoing issues and serves as liaison for performance management initiative
- Drafts and updates data governance policies and procedures; develops customer service surveys.
- Researches commonly-used performance measures and standards; Develops and tracks performance metrics in line with the County's goals and priorities; Identifies performance metrics that best reflect core services that can be incorporated into Outcome Budgeting.
Qualifications Required Qualifications
- Bachelor's Degree in Public Policy, GIS, Data Analytics or related field.
Knowledge, Skills and Abilities
- Investigative ability and intellectual curiosity; Capacity to collaborate across the county with many different groups; Strong interpersonal skills; Ability to explain complex, technical subject matter to a non-technical audience; Ability to learn current business practices, their key metrics, and how to link the two for advancement of business processes and talent development.
- A self-starter with flexibility to work both independently and as part of a team.
- Proficient in data analysis techniques with an understanding of basic statistical concepts.
- Proficient in Microsoft Power BI and GIS analytical tools.
- Strong communication and written skills; Fluency in Microsoft Office Suite (particularly Excel) required; Familiarity with statistical software packages (e.g., R, STATA, SPSS) is a plus.
- Knowledge of databases such as MySQL or PostgreSQL, and open-source programming languages such Perl and PHP, is also a plus; Knowledge and familiarity with GIS.
Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. () Mail or deliver documents to: ATTN: Data Fellow - Non-Merit Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204 You can attach your transcript(s) or license(s) to your application. EXAMINATION PROCEDURE Applicants will be qualified based on an evaluation of their training and experience, as stated on their application. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Conditions of Employment Physical and Environmental Conditions The work of this classification is essentially sedentary and involves the use of computers and office machinery. Employment Background Investigation Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check. Job candidates may be required to complete an expanded background investigation. Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise. Equal Opportunity Employer Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants. Smoke free workplace All Baltimore County offices are smoke free. Drug free workplace Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination. Employee Assistance Program Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life. Health Insurance In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week. Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include: Medical, Prescription, Dental and Vision insurance. Flexible Spending Accounts Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs. Life Insurance In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week. Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000. Retirement Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions. Paid Leave Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement. Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally. Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday. Bereavement Leave Jury Leave Military LeaveBaltimore County Employees Federal Credit Union Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services. Direct Deposit Payroll through direct deposit to the financial institution selected by employee is required. Deferred Compensation Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice. Disclaimer This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.