Job Location : Wheeling,WV, USA
• (* denotes an essential function ) • *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge) • *Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc. • *Utilize appropriate logs and/or tracking software for all administrative support work • *Ensure that job tickets are properly filled out before beginning work • *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle • *Communicate with team members, lead, supervisor or client on job or deadline issues • *Meet contracted deadlines for accepting, completing, and delivering all work • *Troubleshoot basic equipment problems • *Interact with clients over the phone, via video or electronically • Prioritize workflow • Performs Quality Assurance on own work and work of others • Answer telephone, emails, and place service calls when needed • Adhere to Williams Lea policies in addition to client site policies • Use equipment and supplies in a cost-efficient manner