Job Location : Pittsburgh,PA, USA
Make a Difference in the Lives of Cancer Patients - Join UPMC Hillman Cancer Center!
We're excited to offer a full-time Office Assistant opportunity supporting both our Mercy Hospital and West Mifflin locations. This role is ideal for someone passionate about efficient patient care, strong communication, and being part of a dynamic team.
Why Choose Us?
Meaningful Work: You'll play a key role in scheduling and authorizing diagnostic testing, while learning all aspects of front office operations.
Dual Location Coverage: A typical week includes 3 days at West Mifflin and 2 days at Mercy, though this may vary based on staffing needs.
Work-Life Balance: Enjoy a Monday-Friday daylight schedule-no evenings, weekends, or holidays!
Patient-Centric Approach: Assist patients in person and over the phone, providing essential information and collaborating with various departments.
Ideal Candidate: Prior experience in an outpatient medical office and familiarity with electronic medical records and medical terminology are highly valued.
Make an Impact: Explore this opportunity to positively influence the lives of others while building the career you've always dreamed of. Apply today and become part of a team that truly makes a difference.Responsibilities:
Verify necessary information and records in the medical record and computerized scheduling system.
Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
Maintain clean, orderly waiting area including beverage area and reading materials.
Prepare patient charts for upcoming appointments.
Answer telephone, screens calls, takes messages, and provides information.
Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
Answer questions regarding patient appointments and testing.
Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.
Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
High school diploma or GED is required.
1 year work experience, preferably in a medical office setting.
Knowledge of medical terminology preferred.
Word processing and computer experience preferred.Licensure, Certifications, and Clearances:
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UPMC is an Equal Opportunity Employer/Disability/Veteran