Job Location : Buffalo,NY, USA
Take the next step in your career as our new American Airlines Customer Service Representative to provide excellent service to customers and team members, respond promptly to inquiries and resolve basic issues, and support the preparation and delivery of goods or services. Other duties include work collaboratively across teams and departments, maintain accurate records and documentation, manage daily responsibilities with a focus on quality and efficiency, coordinate tasks to ensure deadlines are met, assist with processing returns and exchanges, along with assist with organizing, stocking, and general upkeep, gain knowledge of company offerings to better serve clients, adapt to shifting priorities and business needs, follow safety procedures and company policies. To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.