Overview
REMOTE Loan Processor- Exception Handling TEKsystems
TEKsystems is currently supporting our mortgage client hiring for experienced loan processors in their exception handling department. This position is 100% remote and will be a direct placement opportunity. Applicants with 3+ years of mortgage processing experience supporting various loan types are encouraged to apply.
Responsibilities
- Primary customer contact, and may act as liaison between the borrower, underwriter and loan advisor.
- Provide periodic status updates and timely return all incoming inquiry calls.
- Note all communication and statuses in the Loan Operating System.
- Contact the borrower(s) for all outstanding documents needed including items on the Underwriting Terms and Conditions sheet.
- Validate the 1003 loan application for completion and accuracy and confirm information entered in the Loan Origination System matches.
- Complete various Processing Checklists to confirm documentation requested was received and loan is ready to go back to Underwriting for final approval.
- Escalate loans through proper channels if a loan no longer qualifies or a restructure is needed.
- Request, follow up and obtain items from 3rd parties as needed (e.g., hazard insurance, flood insurance, payoffs, verification of employment).
- Run AUS engines (DU/LP) to confirm a loan scores and qualifies for the selected product; run compliance engines to ensure loans are in compliance at submission.
- Submit for review when Appraisal, Title, Credit, and borrower documents are in; review files for adherence to underwriting standards and ensure completeness prior to submission for underwriting approval.
- Record data on loan status, including new applications and loans approved, canceled, or denied.
- Maintain pipeline and meet service level agreements; support funding goals as established monthly.
- Provide feedback to the Loan Credit Advisor on loan quality.
Qualifications
- High School diploma
- 3+ years of experience with FHA, VA, and conventional loans
- 3+ years of loan processing experience
- Experience with refinance and full purchase loans
- Manage a pipeline of 40+ loans
- Excellent customer service and communication skills
- Attention to detail and ability to work in a fast-paced environment
- Microsoft Office proficiency
Additional Details
- Monday-Friday
- 8am-5pm schedule; schedule may vary depending on business need
- 100% remote
- Direct placement
Pay and Benefits
The pay range for this position is $52,000.00 per year. Full health benefits and 401K.
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Sep 30, 2025.
About TEKsystems
Were partners in transformation. TEKsystems helps clients activate ideas and solutions to take advantage of new opportunities. We are a team of 80,000+ strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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