Position Summary: Nassau Candy is a premier importer, manufacturer, and distributor of candy, specialty confections, fine foods, and promotional products. We are seeking a detail-oriented and efficient Order Entry Associate to join our growing team. This role plays a critical part in the customer order process and requires exceptional attention to detail, strong organizational skills, and the ability to work in a fast-paced environment. Key Responsibilities:
- Accurately enter customer orders into the system in a timely manner
- Review all incoming orders for accuracy and completeness; resolve any discrepancies
- Escalate issues as necessary to ensure prompt resolution and order accuracy
- Monitor the status of open orders and follow through to successful completion
- Stay current on new products, promotions, and internal processes
- Partner with Sales, Customer Service, Shipping, and other departments to ensure smooth order flow
- Support department needs with additional tasks or projects as assigned
Qualifications:
- Minimum 2 years of experience in order entry, data entry, or a similar administrative role
- High attention to detail and accuracy; ability to manage multiple priorities
- Strong problem-solving skills with a proactive mindset
- Comfortable communicating professionally via phone and email
- Proficient in Microsoft Word and Excel
- Experience with EDI platforms is a plus
- Team-oriented with a positive, collaborative attitude
Why Join Nassau Candy?
- Competitive pay
- Paid vacation and PTO
- Medical, Dental, Vision, AFLAC, and Pet Insurance
- Employee discounts on our products
- Business casual dress code
- Supportive, family-oriented company culture
Nassau Candy is an Equal Opportunity Employer.