Summary: A global financial services organization is seeking a strategic and experienced Director of Vendor Management to lead its supplier oversight function. This role is critical to the development and execution of enterprise-wide supplier management strategies, ensuring performance, compliance, and risk mitigation across a diverse supplier base. The ideal candidate will bring a strong background in supplier lifecycle management, particularly within regulated industries, and a proven ability to lead cross-functional initiatives. They will also bring a background in vendor management, business process outsourcing (BPO), and/or location strategy!
Key Responsibilities:
- Lead and manage the Supplier Management team, acting as the central point for supplier relationship and performance oversight.
- Develop and implement strategic supplier management processes and standards.
- Establish frameworks for supplier performance reviews and continuous monitoring.
- Collaborate with Legal, Compliance, Risk, Finance, and other departments to align supplier practices with company standards.
- Oversee supplier onboarding and offboarding processes.
- Monitor supplier performance against KPIs and contractual obligations.
- Define and guide the development of service level agreements (SLAs).
- Provide training and support on supplier management tools and processes.
- Drive continuous improvement initiatives and stay current on industry trends.
- Ensure compliance with regulatory requirements and internal policies.
- Develop executive-level reporting on supplier performance and risk.
Qualifications:
- Bachelor's degree required; Master's degree preferred.
- 8-12 years of experience in supplier lifecycle management, preferably in a regulated industry such as banking.
- Proven leadership experience managing teams and implementing supplier management programs.
- Strong analytical, problem-solving, and project management skills.
- Excellent organizational and communication abilities.
- Experience managing complex supplier relationships and contracts.
- Familiarity with vendor management tools (e.g., Coupa) is a plus.
- Knowledge of banking and technology services is preferred.
- Proficiency in Microsoft Office Suite.
If this sounds like it could be a good fit - apply in!