Position: Mail Room Clerk Location: Blue Oval Bosk, Glendale, KY Job Type: Office/On-site Reports to: Facility Manager Department: North American Operations Position Purpose: Office Administration and Mailroom Attendant. Ensuring the efficient and secure handling of mail, packages, and office support services with the facility. Essential Duties and Responsibilities:
- Demonstrates the values and business principles of Leadec.
- Works safely at all times.
- Ensure quality standards are met based on service objectives
- Process and sort incoming mail and shipments and coordinate receipt of shipments with appropriate staff and client representatives
- Deliver mail, packages, packets, and copy jobs to assigned mail stops or specific recipient(s) according to delivery schedules, and ensure that all accountable items are properly recorded and signed for
- Pack items for shipment and prepare air bills for domestic and international priority letters and packages using computer systems and/or other automated entry systems
- Regularly check copy rooms and restock copy paper
- Organize conference rooms regularly and restock on easel pads and pens
- Assist with collecting recycled shredded paper
- Assist with mass distributions, special handling, and other special requirements
- Ensure safety standards are met
- Provide supervisors with information related to any client issues or concerns
- Prioritize workload assignments
- Properly cross-train in a variety of roles to fill in for other employees when needed
- Provide assistance on office moves, including properly packing materials for safe transport
- Sort, distribute, and deliver incoming and outgoing mail within the premises accurately and in a timely manner.
- Operate mail processing equipment.
- Collect and process various types of mail, such as letters, packages, registered mail, and bulk mailings.
- Prepare mail for delivery.
- Manage inventory of office supplies.
- Maintain inventory levels based on usage and need.
- Maintain accurate records of incoming and outgoing mail, including tracking packages and maintaining logs.
- Assist in maintaining inventory of mailing supplies, such as envelopes, stamps, and packaging materials.
- Address and resolve any mail-related issues, including mislabeled or undeliverable mail.
- Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively.
- All other duties as assigned by Leadec manager.
Competencies:
- Managing Tasks
- Open Communication
- Self-Management
Knowledge, Skills, and Abilities:
- Communication Skills - Ability to communicate with all levels of Leadec and customer employees.
- Language Ability -- Talking to others to convey information effectively.
- Customer Service Orientation - Satisfying customers.
- Adaptability - Willingness to deal with unexpected challenges or circumstances.
- Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, and asking questions as appropriate.
- Analytical Thinking & Problem Solving -- being initiative-taking instead of reactive.
- Team player -- working in collaboration with all site Leadec staff, Leadec Corporate Office, customer, suppliers, etc.
- Confidentiality -- Ability to manage sensitive documents and knowledge in a professional manner.
- Ability to manage office administrative processes.
- Professional attitude, organizational abilities and meticulous attention to all Leadec staff members, Leadec Corporate Office, customers, suppliers, etc.
- Ability to work with minimum supervision.
- Ability to be efficient with job duties and doing more than bare minimum.
- Organizational skills
- Attention to detail.
- Ability to read and understand a wide range of materials
- Proficient in MS Office Suite e.g., Word, Excel, PowerPoint, Teams, etc.
- Ability to prioritize and work under pressure
Position Qualifications:
- High school diploma or equivalent.
- Experience working in an office setting.
- Previous mailroom or clerical experience is a plus.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the key actions of the job:
- Required to talk and/or hear in an industrial setting (noise level is moderate). Frequently required to stand and walk on concrete surfaces for 4 -12 hours. Occasionally required to reach with hands and arms; lift; stoop, or crouch.
- Vision requirements: close vision, distance vision, peripheral vision, and depth perception and focus adjustment.
- Work is performed in an industrial-manufacturing environment with occasional time spent working on a computer or at a desk.
As outlined in the job description