Overview
Customer Service Representative Bilingual English/Spanish 100% Remote - Equipment Provided
Pay Rate: $17/hr
Schedule: Must have availability Monday-Saturday 6:45am-7:15pm EST
Anticipated Start Date: October 14th 2025
Contract: 2-3 Month Contract
Responsibilities
- Deliver the highest level of customer service experience
- Answer customer calls
- Reset Passwords
- Assist with creating accounts
- Uploading documents
- Answering general questions
- Engage with customers over the phone and reply to online chat inquiries
- Help customers manage their accounts
- Verify eligibility for coverages/review healthcare options etc.
Additional Skills & Qualifications
- 1-2 years remote call center experience
- Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment required)
- Must have reliable internet connection (not compatible with T-Mobile internet)
- Experience Level: Entry Level
Pay and Benefits
- The pay range for this position is $15.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
- Benefits include Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan; Life Insurance; Short and long-term disability; Health Spending Account; Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).
Workplace Type
This is a fully remote position.
Application Details
- Application Deadline: This position is anticipated to close on Sep 18, 2025.
About TEKsystems
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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