Associate Registrar
Application Deadline: Open until filled
Position Summary
The Associate Registrar is responsible for independently managing the day-to-day operations of the Office of Records and Registration window. The incumbent serves as the primary administrator for the DegreeWorks platform and maintains records in conjunction with Academic Affairs, Admissions, Financial Aid, Student Development, and other administrative offices within the campus community, applying relevant policies. The Office of Records and Registration provides services to a diverse student population who are enrolled in in-person and online coursework. This position serves as the primary records liaison for both the non-matriculated, prison education, and veteran student populations.
Duties and Responsibilities:
- Deputize for the Registrar in their absence.
- Supervise the Technical Assistant for Records and Registration.
- Under the general supervision of the Registrar, supervises the day-to-day operations of the Office of Recording and Registration window.
- Provide support to students, faculty, alumni, and the wider community at the registration window in collaboration with the Technical Assistant for Records and Registration.
- Manages staffing of the Records and Registration window and virtual office hours ensuring day and evening accessibility for students.
- Oversees and manages student leaders employed within the Office of Records and Registration providing them with customer service training and opportunities for professional development.
- Processes change of curriculum, incomplete grades, corrects transcript notations, and applies student attributes to records in collaboration with the Registrar.
- Assists with end-of-semester processing and coordinates associated communications to faculty, staff, and students.
- Coordinates review of degree applications, awarding of degrees, and distribution of diplomas.
- Advises the Registrar on policy and process development to improve the student experience.
- Serves as the College's DegreeWorks administrator and chairs the Degree Works Working Group
- Provides immediate oversight to the DegreeWorks platform and responsible for its functionality, maintenance, and ongoing development to improve the overall student experience.
- Identifies exception processing trends and makes recommendations on potential changes to the Registrar.
- Coordinates with IT and Academic Advisement to maintain the accuracy and functionality of degree audits.
- Remains abreast of updates and upgrades to the platform and coordinates their installation.
- Provides ongoing training to faculty, staff, and students on the use of the platform.
- Acts as the liaison between the Office of Records and Registration and the Office of Advising, Career, and Transfer Services.
- Serves as the primary point person for the non-matriculated student population – assisting them in addressing both curricular and non-curricular needs.
- Supervises the transfer credit evaluation process and transfer credit process in collaboration with the Technical Assistant for Records and Registration.
- Maintains and updates course equivalency catalogs between CGCC and other colleges and universities.
- Develops and maintains Credit for Prior Learning catalogs in coordination with departments heads and Academic affairs personnel.
- Develops and updates student educational plans in line with curricular developments and Guided Pathways
- Conducts regular audits of relevant websites and student access points related to the Office of Records and Registration to ensure all platforms are accessible and information is current.
- Serves as a bridge between Academic Affairs and the Office of Records and Registration.
- Coordinates approved curriculum changes within DegreeWorks and facilitates appropriate testing.
- Assists the Registrar in academic calendar creation and maintenance.
- Serves as the College's Veteran Students Certifying Official.
- Certifies student veteran documentation and liaises with the Department of Veteran Affairs when appropriate.
- Leads reporting efforts, including re-approval documentation and applicable surveys in collaboration with the Office of Institutional Effectiveness.
- Develop and maintain a transfer equivalency and credit for prior learning databases for military personnel.
- Serves as the liaison between the Office of Records and Registration and the partner correctional facilities in collaboration with the Departments of Enrollment Management and Academic Affairs.
- Maintains and preserves student academic records in accordance with college policy and FERPA.
- Provide advice regarding FERPA to college officials and other stakeholders, as needed.
- Serves as the College's TAP Certifying Official.
- As needed, act as a DSO for the College in relation to International Students.
Qualifications
- Bachelor's Degree or three to five years of experience in Records and Registration environment preferred.
- Supervision of staff and student workers.
- Ability to work independently without supervision.
- Ability to work well within an increasingly diverse environment.
- Excellent written and verbal communication skills.
- Excellent computer skills with a strong attention to detail and ability to process data accurately.
- Ability to learn and process information quickly, accurately, and reliably.
- Ability to maintain confidentiality of records and information.
- Proficient understanding of all Federal and State regulations related to records management.
- Proficiency working with relevant technologies, software, and systems (e.g. Banner, OnBase, DegreeWorks, National Student Clearinghouse).
Salary and Benefits Information
Annual salary range $63k, dependent on qualifications and experience. The College offers a comprehensive benefits package that includes medical and dental insurance, short- and long-term disability, voluntary life and vision programs, generous vacation, and sick leave, paid holidays, pre-tax flexible spending accounts, retirement plans, tax-deferred compensation, as well as employee and dependent tuition waivers. PSLF is also available for those who meet eligibility.
Application Instructions
For full consideration please submit a cover letter, CV, and contact information of at least three references as ONE PDF to ...@sunycgcc.edu.
Columbia-Greene Community College does not discriminate against any employee, applicant for employment, student or applicant for admission based on an individual's race, color, national origin, religion, creed, age, disability, sex, gender identification, gender expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education.
The College makes every reasonable effort to ensure equal access to employment opportunities for individuals with documented disabilities. If you require reasonable accommodations for completing the application process, please contact the Human Resources Department at 518-###-####.
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