Help Desk Analyst
: Job Details :

Our West Michigan Client has a contract opportunity for a Help Desk Analyst. This is an entry level role ideal for a recent college graduate who has done some internships. The role is onsite in Grand Rapids and has potential to convert to full time employment. location: Grand Rapids, Michigan job type: Contract salary: $28 - 30 per hour work hours: 9 am to 5 pm education: Bachelors responsibilities: Deploy, update, invento[ \r\n\t. Deploy, update, inventory, and maintain computers and mobile devices using Microsoft Intune.\r\n\t. Add, change, update, and delete software and their associated deployment packages within Intune.\r\n\t. Serve as the first point of contact for IT support requests, resolving Tier 1 issues and escalating complex problems as needed.\r\n\t. Facilitate end-user onboarding and training to ensure smooth adoption of IT systems and tools.\r\n\t. Support computers and mobile devices, such as smartphones and tablets.\r\n\t. Purchase, install, modify, and make minor re...Help Desk Analyst, Help Desk, Microsoft, Analyst, Support, Staffing, Computer