Onsite Office & Print Support Associate
: Job Details :

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Onsite Office & Print Support AssociateOmaha, NE (onsite)12+ months contract

Supports daily operations, service delivery, and administrative functions across Managed Services Accounts within a designated area. Provides coverage at various customer sites and assists with service implementations, staff support, and operational tasks. This role involves physical activity, frequent local travel, and interaction with customers in fast-paced environments.

Responsibilities

• Support contracted services and assist with daily site operations

• Fill in for onsite staff during absences, including site management when needed

• Assist with onboarding, training, and sharing best practices

• Help develop and review Site Procedure Guides

• Perform mail delivery, print job assembly, phone coverage, and supply management

• Inspect service areas for compliance and safety

• Travel to multiple customer locations, sometimes on the same day

• Respond promptly to customer inquiries and escalate issues appropriately

• Support implementations and expansions across accounts

• Provide feedback to improve customer experience

• Gather data and assist with Monthly Operations Review reporting

• Submit accurate monthly expenses with proper coding

• Maintain a customer-focused environment and meet quality standards

Requirements

• High school diploma and minimum 12 months of related work experience (post-secondary education preferred)

• Valid driver s license, reliable transportation, and required auto insurance

• Able to travel up to 50 miles and between locations as needed

• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint

• Strong customer service, adaptability, and problem-solving skills

• Ability to lift up to 50 lbs., push/pull equipment (up to 400 lbs. on wheels), and walk between buildings

• Comfortable with standing, bending, reaching, and performing repetitive tasks

• Flexible schedule; may include early mornings, evenings, weekends

• Knowledge of safety compliance and basic math

• Able to follow verbal and written instructions and assist with procedural updates

• Ability to handle pressure, prioritize tasks, and meet service expectations

• Expense reporting and local car travel required regularly

• Free parking provided; eligible mileage and expenses reimbursed per policy

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.