Overview
Requisition No: 860086
Agency: Department of Health
Working Title: OPS RECORDS ANALYST - 64858466
Pay Plan: Temp
Position Number: 64858466
Salary: $20.25/Per hour
Posting Closing Date: 09/13/2025
DEPARTMENT OF HEALTH
DIVISION OF DISABILITY DETERMINATIONS
POSSIBLE MULTI-HIRE OPPORTUNITY
THIS IS AN OPS POSITION
TITLE: OPS RECORDS ANALYST
POSITION LOCATION: MIAMI/ DADE COUNTY
POSITION #: 64858466
SALARY: $20.25/Per hour
Your Specific Responsibilities
- Assist with processing Social Security disability claims; maintain a courteous demeanor when interacting with claimants, representatives, the public, and coworkers.
- Perform routine electronic records management activities related to Social Security disability claims.
- Work under tight deadlines and balance multiple priorities with independent decision-making regarding medical records and consultative examination processes.
- Conduct electronic record management using SSA systems (DCPS), PCOMM, and eView; document information on the Electronic Worksheet (EWS) as appropriate.
- Answer calls routed to the Development Unit, return voicemails, and route inquiries to the appropriate DDS staff; send correspondences by fax or mail; gather investigative information (e.g., work history, functional information).
- Understand the divisions structure and disability case process at intake and examiner levels; identify when a Consultative Examination (CE) or Medical Evidence of Record (MER) is needed.
Required Knowledge, Skills, and Abilities
- Ability to communicate effectively.
- Ability to operate standard office equipment (phone, copier, scanner, fax, computer).
- Ability to collect and evaluate data relating to disability claims.
- Ability to understand and apply applicable rules, regulations, policies, and procedures relating to disability benefits.
- Ability to evaluate data for completion and identify problems; take corrective action.
- Ability to compose and organize data into logical format; work independently.
- Ability to utilize problem-solving techniques and establish effective working relationships.
Qualifications
- Preference will be given to applicants with a high school diploma.
- Preference may be given for prior experience with disability or insurance claims, medical office work, social work, or government programs.
Where You Will Work
Miami
The Benefits of Working for the State of Florida
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
- Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com).
- Flexible Spending Accounts.
- And more. For a complete list of benefits, visit www.mybenefits.myflorida.com.
Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and participation in direct deposit.
Your conditional job offer and access to Social Security Administrations (SSAs) systems, data, information, and/or premises are contingent upon you passing the SSA suitability process.
Note: This covers the preliminary screening (pre-screen) and the final background adjudication stage of the suitability process. Misrepresentations or omissions can disqualify you from employment consideration. You will be required to provide your Social Security Number (SSN) for the background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.
The Florida Department of Health is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Accommodations under the Americans with Disabilities Act can be requested by notifying the agency hiring authority or People First Service Center.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with applicable law.
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