Call Center Representative - Elliot Call Center - Weekend Coverage
: Job Details :

To provide superior service excellence and promote the Elliot Experience to all that access the Elliot Health System via the main telephone lines: Rivers Edge, New Hampshire Hospital for Children, Elliot Direct, Elliot Physicians After Hours, Elliot Pediatric Transport, Information Technology After Hour Support by answering and routing all incoming, outgoing and inter-organizational calls to the proper destinations. What Youll Do. Provides superior telephone and in-person etiquette to all patients, visitors, providers, and staff. Maintains good communications, establishes and maintains positive working relationships with employees, physicians, vendors and the public. Operates the telephone console. Answers all incoming calls and paging requests. Utilizes the public address system for routine paging, and the pre-code alert for emergency paging. Assists patients in making outgoing calls and provides long distance access to staff as necessary. Maintains trouble report log for telephone ...Call Center, Representative, Telecommunications, Communications, Weekend, Staff, Technology, Healthcare