Care Navigation Specialist
: Job Details :

General Notes

This fellowship position is grant-funded through August 31, 2026 and is designed specifically for recent graduates of the Steve Hicks School of Social Work, from either the December 2024 or May 2025 Bachelor of Social Work cohorts.

The role is based at the Amplify Center on the Austin Community College campus, with a combination of on-site and virtual work. The balance of in-person and remote time will be determined in coordination with the provider's schedule.

Purpose

This position's purpose is to train a recent BSW SHSSW graduate in integrated healthcare service provision through a community health work certified care navigation practice model. The position will also provide support to young adults who seek the Amplify Center for mental healthcare, which is part of UT Health Austin. This position will provide local resource connections through model community practices to young adults between the ages of 18 and 29.

Responsibilities

• Engage young adults experiencing mental health needs in identifying social determinant and other resource needs, assisting young people in connecting to resources such as healthcare, housing, food, legal, and other supports.

• Ensure connections and follow through with community resource stakeholders to ensure young people are able to navigate and use resources when connected.

• Participate in screening, tracking, and reporting young adults' needs, goals, and outcomes, documenting them in an electronic health record.

• Work collaboratively with an integrated team and provide discipline-specific knowledge about mental health and successful ways to approach young adults' social and emotional needs through the local resource landscape, particularly around primary and mental health connections, housing, food, and other critical social determinant supports.

• Other related duties as assigned.

Required Qualifications

• Must be a recent graduate of the UT Austin Steve Hicks School of Social Work with a bachelor's in social work no earlier than December 2024.

• Demonstrate a high level of interpersonal and communication skills and engage and connect with young adults and community partners in a professional and courteous way.

• Strong customer service mindset in working with partners.

• Some knowledge of mental health conditions and the impact of this on young people in accessing resources.

• Willingness and ability to perform activities virtually, at Amplify, or occasionally in the local community.

• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience providing resource support and connection to young adults with mental health needs.

• Knowledge and experience in resources across Travis County and Central Texas

• Ability to exercise resourcefulness and good judgment. Ability to manage multiple streams of work.

• Exceptional interpersonal communication skills; written and communication skills; organizational, planning, follow-up/follow-through, and time management skills.

Salary Range

$45,000 + depending on qualifications

Working Conditions

• Repetitive use of a keyboard at a workstation

• Use of manual dexterity

• Repetitive use of a keyboard at a workstation

• Use of manual dexterity

• Occasional weekend, overtime, and evening work to meet deadlines

• Field work as necessary

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.