About Springfield Technical Community College : Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.
Job Description: GENERAL STATEMENT OF DUTIES: The Center for Access Services (CAS) is dedicated to helping students overcome non-academic barriers impacting their ability to persist in their education journey. By increasing self-sufficiency through direct support and resource referrals, CAS aims to support college efforts to improve completion and graduation rates. CAS works to address food insecurity, including the management and operation of The Ram Mini Mart, an on-campus food pantry to help students with supplemental groceries, personal hygiene products, and other basic necessities. Reporting to the Nutrition Education and Food Pantry Manager, the Food Pantry Assistant assists in the daily operations of the Ram Mini Mart, food security/hunger awareness initiatives and events, and nutrition education. This is an action-level position that involves planning, implementing, and assessing food security strategies. RESPONSIBILITIES:
- Assist with the daily operations of the food pantry and all food insecurity/hunger awareness initiatives and events. This includes, but is not limited to: inventory and stocking, picking-up and receiveing food orders, processing and packing student orders, collection and reporting of data, event preparation, etc.
- Adhere to safe food handling and storage practices and maintain clean, organized food pantry storage areas and equipment.
- Work closely with CAS staff and utilize department software(s) and systems to manage and maintain accurate records/data pertaining to the food pantry usage and all food security programs/initiatives, including student records.
- Utilize campus vehicle to retrieve food orders/donations and deliver them to the college, while adhering to safe driving protocols.
- Draft monthly, semester, and/or annual reports on program usage, event/initiative assessment and opportunities for improvement.
- Stays current on best practices of food pantry management, food safety, and food security and applies these principles.
- Manage a high volume of incoming referrals while maintaining patience and a heightened level of professionalism and customer service.
- Participates in meetings, college committees, and professional development activities as assigned.
- Performs other duties and responsibilities related to those listed above, which do not alter the basic level of the position.
Requirements: - An Associates degree required.
- Demonstrated experience in food pantry operations, record keeping, customer service, and/or higher education.
- Knowledge of confidentiality laws/policies and experience working with sensitive/confidential information.
- Knowledge and experience of laws/policies pertaining to food safety standards, preferred.
- Ability to become ServSafe certified upon hire.
- Ability to operate a medium to large-sized vehicle (i.e., panel van).
- Valid drivers license with a clean driving record.
- Ability to lift medium to heavy objects.
- Ability to work with minimal supervision and to follow oral and written directions.
- A working knowledge of database applications and software.
- Strong computer skills are required.
- Experience working with a diverse population and promoting cultural acceptance and respect, with a demonstrated commitment to equity and inclusion.
- Successful candidates should have strong communication and interpersonal skills, demonstrate strong organization skills, be detail oriented, and be good with the public.
EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.
Additional Information: Work Schedule: 45 week position with 7 weeks off throughout the year. Weekly hours may vary by academic season and operational needs. May occasionally require work in the evenings and/or weeks. Salary: $18 per hour, up to 18.5 hours per week Benefits: No Grant Funded: No Location: Center for Access Services Closing Date: Open Until Filled All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa. INFORMATION AWARENESS SECURITY TRAINING: Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.