Intake Worker
: Job Details :

DescriptionPosition Title: Intake Worker Reports To: Intake Worker SupervisorDepartment: Social Services Employment Status: Full-Time PositionFLSA Status: Non-Exempt Status: Essential GENERAL JOB DESCRIPTION The Intake Worker develops meaning and trusting relationships with clients. The Intake Worker assists the Intake Worker Supervisor in essential activities with the client and informing them about their entitlements. DUTIES AND RESPONSIBLITIES • Assist with escorting clients to support service appointments • Assist Case Managers, Client Care Coordinators, and the Director of Social Services • Collaborate with the social services department to use empowerment and recovery-oriented approaches with clients and groups. • Assist with completing applications for eligibility, enrollment, and gathering information for application process for individuals and families in need of assistance with food, financial, medical and other social services benefit programs • Assess what type of assistance the family or individual may need • Obtain the necessary documentation for paperwork and application • Explain benefit programs • In the event of an emergency, Essential Personnel are required to report to work as scheduled • Duties and responsibilities are subject to change based upon assessment of company needs SKILLS AND QUALIFICATIONS • High School diploma or equivalent required • Experience with behavioral health services preferred • Must be able to communicate effectively (verbally and in writing) • Must have strong interpersonal skills and the ability to work as a part of a team • Must be organized and technologically savvy • Bilingual English/Spanish and or Ukraine is also preferred