COMMUNITY HEALTH: Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties. ABOUT THE ROLE: The Patient Access Center Specialist will provide clerical and administrative support to ensure patients are scheduled, registered and ready to receive the care they need in a friendly, timely manner. FUNCTIONS OF THE POSITION: • Answers phone calls with excellent customer service skills. • Schedules patients within the algorithm designed, and utilizes the nurse triage when necessary. • Properly scans all appropriate paperwork into the Electronic Medical Record (EMR). • Works closely with each practice to ensure all data items are accessible and in the correct standard EMR location • Provides directory information to internal and external inquirers. • Acts in a professional manner at all times. • Knowledgeable of all departments and services available in the facility. • Perform other duties as required. KNOWLEDGE, EDUCATION & SKILLS REQUIRED: • High School diploma required or equivalent; college degree preferred or equivalent education and experience • Microsoft Office & Electronic Health Record Skills • Minimum of one years experience in a healthcare setting • Ability to learn new skills and adapt to change quickly. • Reports to work on time and as scheduled • Completes work in accordance with productivity metrics. • Must be able to provide information regarding office policy and procedure. • Must be able to manage emergency situations in a calm manner. • Must have strong decision-making skills. • Must be able to interpret instructions and prepare records. • Maintains patient confidentiality. HOW WE SUPPORT YOU:
- Work Life Balance
- Generous Time Off
- Medical, dental, and vision insurance.
- Health savings account option.
- Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
- Comprehensive Wellness Program.
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