Overview
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Inviting applications for the role of Technical Product Manager.
Location: Remote USA
As a Technical Product Manager, you will bridge technology and business objectives to drive the success of our Entitlement Management Systems (EMS) products. You will define and shape the product roadmap, gather and prioritize product requirements, and collaborate with cross-functional teams to ensure successful development and launch of the products. The role focuses on delivering innovative, high-quality solutions that meet stakeholder needs, with experience in Quote-to-Order business process and subscription lifecycle management required.
Key Responsibilities
- Product Strategy and Roadmap: Develop and communicate a clear product vision and strategy aligned with company objectives. Create and maintain a product roadmap outlining key features, enhancements, and milestones for the product's evolution.
- Requirement Gathering and Prioritization: Collaborate with stakeholders to gather and prioritize product requirements. Define user stories, use cases, and acceptance criteria to guide development.
- Technical Understanding: Possess a deep understanding of the technology stack, architecture, and constraints. Collaborate with engineering teams to ensure technical feasibility of features.
- Cross-Functional Collaboration: Work with development, UX design, QA, and operations to ensure successful product delivery and foster effective team communication.
- Product Development Oversight: Monitor development progress, keep projects on schedule, and make critical decisions to meet objectives.
- Performance Metrics and Analysis: Establish KPIs to measure success and iterate based on data-driven insights.
- Customer Feedback and Iteration: Gather stakeholder feedback to identify opportunities for improvement and iterate on features to address needs and pain points.
Qualifications
- 6+ years of software product management experience
- Business process and domain expertise in Quote-to-Order and Subscription Lifecycle Management
- Experience gathering requirements and transforming them into a product roadmap
- Strong technical background with the ability to communicate effectively with development teams
- Strong prioritization skills and the discipline to focus on high-impact activities
- Experience in managing SaaS products and vendors
- Proficiency in product management tools and methodologies (e.g., Agile, Scrum)
- Strong analytical and problem-solving skills
- Exceptional communication and leadership abilities
- Ability to adapt to changing priorities and work in a fast-paced environment
- Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
- Bachelor's degree in a relevant field
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com.
Note: Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process.
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