Overview
Job Description Solution Architect, Location: New York, NY (Hybrid)
Type: Full-time
Salary: $80,000 – $120,000/year
About Rain Rain builds infrastructure enabling stablecoins for real-world use, including payments, cross-border transfers, and B2B purchases. We partner with fintechs, neobanks, and institutions to create inclusive global financial solutions.
Role Overview
Lead technical customer implementations, bridging business needs and engineering to ensure smooth onboarding and deployment of Rain's platform.
Responsibilities
- Manage end-to-end customer implementations from discovery to production.
- Troubleshoot technical integration issues and provide hands-on support.
- Guide customers on API capabilities and platform development.
- Collaborate with product and engineering teams to relay customer feedback and influence roadmap.
- Advocate for customer needs and escalate technical challenges as needed.
Qualifications
- 2+ years in technical roles such as Solutions Engineer or Implementation Specialist.
- Bachelor's degree in Engineering, Computer Science, IT, or related field.
- Strong problem-solving skills with a customer-focused approach.
- Effective communication with both technical and non-technical audiences.
- Experience with JavaScript, SQL, or similar programming languages.
- Ability to multitask and thrive in fast-paced, early-stage environments.
Preferred
- Experience in fintech, especially neobanks or card issuing.
- Familiarity with financial APIs, webhooks, and real-time payment systems.
Tags
- Clinical
- Research
- Biotech
- Healthtech
- Oncology
- Information Technology
- Big Data Analytics
- AdTech
- Digital Media
- Software
- Generative AI
- Social Impact
- HR Tech
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