Customs Entry Specialist II
: Job Details :

Capito Enterprises, Inc. strives to be the next leader in the freight forwarding and transportation industry. Women owned and operated with over 50 years of experience, Capito Enterprises, Inc. is challenging the standard by providing unparalleled customer service that goes beyond client expectations. Capito Enterprises, Inc. is a proud member of the National Customers Brokers & Forwarders Association of America, Inc., as well as a Goldman Sachs 10,000 Small Business Alumni.

We are seeking an experienced professional to join our team as a Customs Entry Specialist II. The ideal candidate will bring a professional level of knowledge and care, with a goal-oriented and forward-thinking mindset to elevate the customer experience. You will be responsible for daily operations, including shipment tracking and processing, accurate input of data into various systems, and providing exceptional customer service in a time-sensitive environment.

Responsibilities

• Client and account management - ensure each client's unique needs are met in a professional, friendly, and prompt manner.
• Daily shipment processing - receive customer documentation and verify all required documents have been submitted, complete Importer Security and Customs Entry filings, conduct self-audit on files, and shipment tracking and dispatching.
• Billing - process timely and accurate billing for all shipments and submit payment requests to Accounting.
• Document indexing and database maintenance - assist with maintaining updated information in the database as needed.
• Relationship building - cultivate in-depth relationships with clients and third party logistics partners.
• General office - answer phone calls, file and organize paperwork, other duties as assigned by management.

Required Skills and Qualifications

• 2-5 years in freight forwarding, brokerage, or logistics
• Undergraduate degree preferred
• Working knowledge of U.S. Customs regulations and PGA filing requirements
• Excellent work ethic with independent problem-solving and researching skills
• Takes a proactive, adaptable, and detail-oriented approach to work
• Exceptional customer service and customer management skills
• Ability to work with data in various formats
• Excels in time-management and multitasking
• Strong attention to detail and high level of accuracy
• Proficient in Google Docs and Microsoft Office Suite
• Experience with supply chain management software

Benefits and Perks

• Telehealth preventative wellness care packages, dental, vision, short-term disability, and term life insurance. Access to medical HealthCare options available. Employees are eligible for all benefits after a 90-day introductory period
• 6 company-paid holidays
• Casual dress code
• Positive, collaborative work environment that supports a healthy work/life balance
• Company-provided snacks in the office
• Flexible schedule within normal business hours
• Pet-friendly work environment
• Hybrid schedule opportunities after a 90-day introductory period

Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions. If you need a reasonable accommodation to apply for this position please notify the company.

This is a largely sedentary role that requires an individual to be in a seated position for much of the time. This position requires constant operation of a computer and other office equipment such as a telephone, copier, or scanner. This position requires an individual to be able to communicate and exchange accurate information and inspect documents for information.

Salary Range$25-$28/hour based on experience

ScheduleMonday - Friday, 8am-5pm CST

LocationIn-office, Capito Enterprises, Inc. 675 Tollgate Road Unit K, Elgin, IL 60123

How to ApplyTo apply, please email your resume to

...@capitoenterprises.com

. We look forward to hearing from you!