Quality Lead
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About UnileverWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

Background & Purpose of the RoleThe Quality Lead plays a pivotal role in advancing our manufacturing facilities toward World Class Manufacturing (WCM) standards—defined by zero defects, zero waste, and zero losses. This position is responsible for deploying a comprehensive suite of Focused and Quality Improvement methodologies to mitigate quality-related losses and support cross-functional excellence. The role serves as a critical link between production, quality, and logistics, ensuring seamless end-to-end operations that uphold the highest standards of product integrity and compliance.

Key Responsibilities

• Lead a team of quality analysts and technicians, fostering a culture of accountability and continuous improvement.
• Provide day-to-day quality support to production and logistics teams, ensuring timely resolution of quality issues.
• Act as the Subject Matter Expert (SME) for quality laboratory testing equipment and sanitation protocols, including Clean-in-Place (CIP) systems.
• Directly supervise the Sanitation Specialist and the sanitation team, providing leadership, guidance, and performance oversight. This includes ensuring sanitation operations meet regulatory and internal standards, and driving continuous improvement in hygiene practices.
• Develop and implement validation protocols, inspection procedures, and statistical quality control methods for raw materials, in-process, and finished goods.
• Ensure compliance with Good Manufacturing Practices (GMP), food safety regulations, and internal quality standards.
• Investigate product defects, recommend corrective actions, and generate comprehensive reports and action plans.
• Maintain effective communication and collaboration with internal stakeholders (e.g., Production, Maintenance, Facilities, R&D, Supply Chain Planning) and external partners.
• Coordinate D-Incident investigations using SAP, manage issue tracking, and oversee the business waste budget.
• Drive the development of quality competencies across the site through WCM methodologies.
• Promote a quality-first mindset and embed quality principles into daily operations.

What You Will Need To Succeed

Education: Bachelor's degree in Food Science, Mechanical, Industrial, or Chemical Engineering (or related field).

• Demonstrated leadership in managing quality teams.
• Proficiency in statistical analysis, process control tools, and data stratification.
• Hands-on experience with quality laboratory operations and equipment.

Core Competencies

• Inspirational Leadership: Empowers teams to achieve collective success.
• Systems Thinking: Connects quality systems to operational outcomes.
• Change Agility: Champions innovation and continuous improvement.
• Cultural Stewardship: Fosters a workplace culture centered on quality, safety, and consumer trust.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Pay & Benefits

Pay: The pay range for this position is $86,080 to $129,120. Unilever takes into consideration a wide range of factors in compensation decisions.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan, including health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, and other benefits.

Equal Employment Opportunity

Unilever is committed to diversity and inclusion and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability, or any other characteristic protected by law. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact ...@unilever.com. This email is for individuals with disabilities and is not a general inquiry about positions.