Director, Product
: Job Details :

Pelago is the world's leading virtual clinic for Substance Use Management. Our program provides guidance, support and treatment for members seeking to overcome their tobacco, alcohol and opioid use. From unhealthy habits to active substance use disorders, Pelago delivers a personalized solution based on individual health, habits, genetics, and goals, providing care for members wherever they might be on the substance use spectrum.

Pelago's suite of virtual services ranges from education, to cognitive behavioral therapy (CBT) to comprehensive medication-assisted treatment (MAT).Pelago enables employers and health plans to deliver accessible, affordable, and effective treatment for substance misuse.

Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members manage their substance use better. We have recently closed our Series C and raised over $151m from leading global investors. If you are passionate about making an impact on the health of others, join us and make it happen!

Overview of the Role:

We're seeking a Director of Product who is both a strategic visionary and hands-on operator. This “player-coach” will mentor and manage product managers while directly leading a cross-functional squad. Reporting directly to the CEO, you will help shape Pelago's product future, setting the vision, aligning teams around it, and delivering member-centric experiences that drive engagement and retention. Success in this role requires not just executional excellence, but also cultural alignment and the ability to craft stories that inspire confidence in our mission.

This is a hybrid role with a high-collaboration rhythm (4 days/week in our NYC office).

In this role you will…

• Shape Vision: Define and communicate a bold, inspiring product strategy that drives Pelago's mission and next stage of growth.
• Lead & Coach: Manage, mentor, and grow a team of PMs while modeling hands-on execution.
• Own & Execute: Directly lead a cross-functional squad, rolling up your sleeves to deliver member-facing features with excellence.
• Champion Member-Centricity: Embed the voice of the member in all decisions - balancing behavioral insights, data, and empathy.
• Drive Cross-Functional Alignment: Partner with design, engineering, clinical, data, and commercial teams to ensure seamless collaboration and impact.
• Tell the Story: Translate strategy and vision into clear, compelling narratives that resonate with executives, the board, and Pelago's broader teams.

The background we are looking for…

• 7-10+ years of product management experience, including managing and mentoring PMs.
• Proven ability to set vision and drive execution in high-growth consumer product environments.
• Strong record of building high-engagement consumer products with measurable outcomes.
• Exceptional cross-functional leadership skills, able to inspire and align diverse teams.
• Analytical mindset with fluency in metrics that matter (engagement, retention, outcomes).
• Skilled storyteller who can craft compelling narratives to inspire internal teams, executives, and external stakeholders.
• Alignment with Pelago's mission-driven values and ability to help strengthen our culture.
• Bonus: Experience in healthcare or regulated industries.

What you'll love about us…

We have a whole host of perks for our people! From life essentials to nice-to-haves, there are more than a few good reasons to love working with us. We strive to ensure Pelago employees have equitable access to healthcare, wellbeing, time away, and then some.

• Generous and meaningful equity package
• 401k Plan
• Paid maternity, paternity & new parent leave
• Flexible working environment
• Annual Learning and Development stipend to support continued learning and career development
• Wellness Reimbursement Program
• Access to Reproductive & Family Planning Care
• Substance Use Support for employees and family members

At this time, we are unable to offer visa sponsorship for this position.

The provided range reflects our US target salary range for this full-time position, which is part of our broader total compensation package, including incentive bonus program, stock options, comprehensive benefits, and incentive pay applicable to eligible roles. Individual pay within the range will vary based on a variety of factors like role-related experience and education, internal pay equity, and other relevant business factors. At Pelago, we are committed to an equitable and fair pay philosophy and review total compensation for our employees at least twice a year.

Base Pay Range

$230,000 - $250,000 USD

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