Job Title: Documentation Specialist
Location: 100% Onsite - Rosemead, CA
Contract Duration: 12 Months (1 Year)
Pay Range: $45 - $47 per hour (W2 only)
Position Overview
The client is seeking a Documentation Specialist with a strong background in both documentation and process development. The ideal candidate will be responsible for drafting, maintaining, and improving documentation while also analyzing and optimizing processes across teams. A bachelor's degree is required.
Day-to-Day Responsibilities / Workload
Documentation & Standards Development
- Draft, revise, and maintain comprehensive documentation for security and operational standards, procedures, and workflows.
- Establish and manage document control protocols including versioning, formatting, and distribution.
- Ensure documentation aligns with internal knowledgebase systems and complies with organizational standards.
- Collaborate with subject matter experts to capture technical and procedural knowledge in clear, structured formats.
Process Review & Optimization
- Review existing standards and processes to identify inefficiencies, redundancies, and improvement opportunities.
- Conduct gap analyses and recommend actionable changes to streamline operations.
- Implement approved process changes and monitor adoption and effectiveness.
- Maintain updated training materials and ensure alignment with revised procedures.
Metrics Development & Enhancement
- Design new performance metrics to evaluate process effectiveness, compliance, and operational efficiency.
- Enhance existing metrics for improved clarity, relevance, and usability.
- Collaborate with data owners to ensure accurate sourcing and reporting.
- Develop dashboards and reporting tools to communicate metric outcomes and trends to leadership.
Cross-Functional Collaboration
- Work closely with Corporate Security, Engineering, and Project Management teams to ensure documentation and process standards are integrated across functions.
- Participate in regular check-ins with leadership to report progress, audit results, and recommend interventions.
- Coordinate with third-party vendors when documentation overlaps with external services or deliverables.
Required Skills/Attributes
- Strong background in process development and documentation.
- Bachelor's degree is required.
Desired Skills/Attributes
- Proven experience developing documentation and processes in a corporate/technical environment.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.