HVAC & Refrigeration Service Manager
Long Island, NY | Full-Time | Commercial & Industrial Service Leadership
About the Role
Lead and grow our commercial and industrial HVAC & refrigeration service operations in the Long Island market. Oversee a team of skilled technicians delivering preventive maintenance, repairs, and emergency services to a wide range of facilities-including warehouses, manufacturing plants, office complexes, and retail environments. Drive operational excellence, ensure customer satisfaction, and maintain profitability.
Key Responsibilities
- Lead, coach, and develop HVAC/R service technicians to meet performance and quality goals
- Oversee scheduling, dispatch, and service delivery for multiple client accounts
- Manage commercial and industrial HVAC & refrigeration maintenance contracts and service calls
- Ensure accurate job costing, budget adherence, and profitability
- Build strong client relationships to encourage repeat and referral business
- Monitor KPIs and implement process improvements to enhance efficiency
- Ensure OSHA and company safety compliance at all times
Qualifications
- Proven leadership in commercial/industrial HVAC & refrigeration service management
- Strong technical understanding of chillers, rooftop units, split systems, walk-in freezers, and refrigeration controls
- Experience managing service teams and operational budgets
- Excellent communication and customer service skills
- Knowledge of OSHA safety standards and industry regulations
Why Join Us?
- Competitive pay and compensation package
- Medical, dental, vision + telehealth
- 401(k) with match + life & disability insurance
- Generous PTO + paid holidays
- Career development and technical training opportunities
- Referral bonus
- Company vehicle/allowance, phone allowance, uniforms & tool perks