Programmer/Analyst
: Job Details :

Wor-Wic Community College is accepting applications for a full-time programmer/analyst. This position provides technical support, problem analysis and programming and integration skills in support of the college's Enterprise Resource Planning (ERP) software and Customer Relationship Management (CRM) systems. This position may be required to respond to computer emergencies on an as-needed basis.Essential DutiesThe following list is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills or working conditions associated with this position.Provides technical and functional support, configuration, and development for the College's CRM systems, including monitoring upgrades for enhancements, conducting technical testing and supporting functional areas with business process testingServes as technical and functional support for database modules and related enterprise resource planning (ERP) auxiliary databases by developing complex technical solutions that include design, development, coding, testing, and ongoing support Maintains the accuracy and integrity of data for meeting mandated reporting requirements, including MHEC, MACC, etc., documenting applicable procedures, and collaborating with others to ensure any problems are diagnosed and correctedAnalyzes and remediates problems with programs, subroutines, etc. written by vendors, assist with testing/troubleshooting programs by other programmers and contacting vendors for technical supportDevelops, tests and maintains application programming interfaces (API) and data integrations between the CRMs, ERP and other college systemsDevelops and maintains documentationAssists with planning for the implementation of new and existing systems, including developing specifications for writing new programs, training staff and guiding the development of such programsKeeps pace with technologies by attending technical conferences and training, and monitoring ERP vendor product developmentsContributes to the college's annual and five-year comprehensive department assessment process as per the college assessment planPerforms other duties as assignedMinimum RequirementsBachelor's degreeFive years of related work experience, including experience with ERPs and CRMs or similar systems (four years of additional related work experience can be substituted for the education requirementMost recent work experience must include SQL, MS Dynamics, 365 Online, API development and/or Business Intelligence (BI) toolsStrong verbal and written communication skillsComputer and highly technical computer application skillsValid driver's license Supplemental InformationThis is a full-time standard administrative position with excellent fringe benefits. Days and Hours of work are Mon. - Fri., 8 a.m. - 4:30 p.m. (1 hour lunch). The starting salary for this position will likely range from $73,400 to approximately $89,950 per year, depending on qualifications and experience. Employees in this position who live in Maryland, Delaware or one of Maryland's reciprocal states may submit a request for a hybrid work arrangement after six months of continuous employment and at least one successful performance review. The right candidate will represent our commitment to innovation, community, integrity, learning, excellence, accessibility and diversity; collaborate and cooperate with others to accomplish the goals of the college; and support new and creative ideas to enhance institutional effectiveness. It is important that your application show all the relevant education and experience you possess. Please do not use See Resume or similar language in the job application. Applications may be rejected if incomplete.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The college reserves the right to change or reassign job duties, or combine and/or eliminate positions at any time. This position will remain open until filled.www.worwic.eduThis document is available in alternative formats to individuals with disabilities by contacting disability services at ...@worwic.edu, 410-###-#### or TTY 410-###-####. Wor-Wic Community College is an equal opportunity educator and employer. Visit www.worwic.edu/Services-Support/Disability-Services to learn more. Salary/Compensation: $73,400 - $89,950 per yearrecblid hy9dkz39j1015x9oqug6iflwzddagi