Job Location : Jackson,MI, USA
Under general supervision, responds to inquiries from the general public, physicians and behavioral health providers regarding behavioral health treatment. Arranges for patient admission or refers callers to appropriate facilities. Evaluates prospective patients and secures required medical information in accordance with established standards. Coordinates the admission process; prepares preliminary treatment plan and communicates with physician/nursing personnel regarding patient condition.
High School diploma or equivalent required; Associate's degree in behavioral health preferred. Mental health/chemical dependence or behavioral health services background preferred. Minimum of two to three (2-3) years of related experience required. Ability to answer telephones, establish filing systems, interview others, maintain logs, and schedule appointments. Computer knowledge (basic database, email, MS Office), Photocopier, fax.